Avoid, avoid, avoid!

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  • Customer Service

  • Quality of website

  • Value For Money

RochaSmith's review of Delightful Bouquets - www.delightfulbouquets.co.uk

★☆☆☆☆

“Avoid, avoid, avoid!”

Written on: 17/01/2022 by RochaSmith (1 review written)

Ordered flowers a week in advance to be delivered for a friend’s birthday - they did not arrive on the requested date. I bought a 2nd bouquet from elsewhere to give as a gift and contacted customer services to ask for a refund. Was sent an ‘apology’ email which explained they use Royal Mail so reserve the right to a 1-3 working day delivery delay (despite charging £4.95 tracking fee.) Utterly useless and I may as well have set fire to £20…
Don’t fall for the good reviews on their website like I did! AVOID, AVOID, AVOID!!

  • Flowers £25

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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