Dead roses, inedible flowers - never order from Bloomex

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Guest's review of Bloomex www.bloomex.ca

★☆☆☆☆

“Dead roses, inedible flowers - never order from Bloomex”

Written on: 22/06/2020

My Valentines Day long-stem red roses ($70) arrived dead. I contacted Bloomex for a replacement, after 2 months of numerous emails and photos as proof, they sent me a hamper. However, the products inside had almost all been opened and all were beyond their expiry date and inedible (discoloured, heat ruined). I sent photos and multiple emails, and a month later, received a replacement hamper that was half the size, and again, containing out of date products. I sent photos again and their response was "...we cannot guarantee what products you will get in advance,..".

It is unacceptable to send dead flowers and out of date food items, regardless of the discounted offer. I have never experienced such poor quality for the price, and inefficient and rude customer service. I will never order from this company again.

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