Promised refund stil not payd! Iam waiting for months

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cholo's review of Zoverstocks www.amazon.co.uk/shops/zoverstocks

★☆☆☆☆

“Promised refund stil not payd! Iam waiting for months ”

Written on: 25/01/2022 by cholo (1 review written)

This is the second time that we have this same problem for the first same problem i have wait
for over 3 months before they finaly have payd me my full refund and now iam also waiting for almost 3 months i have contackt my payment provider ideal after ideal have inform me that the payment is payd to ppro i have send screenshots of it to zoverstocksde and zovetstocksde have promised me at 7/1/2022 to send al of my payment details to them acount team they wil do this at 10/1/2022 and the day after the full refund confirmation message must be availabale in my amazonde acount bud its not visiballe so i have wait for 10 busnes days becouse thats the amazon.de payment policy bud stil no refund was payd to me i have send screenshots of the promissed refund to ideal i have confronted zoverstocksde 2 times with this not payd refund i have srnd them an screenshot of there own message where they promised me the refund and they only have send me twice the same standard rude message:al missing or default items must be reported within 90 days they basicly saying that iam out of time wich is not thru! Normaly i realy would give them on everything the full 5 star rating+recomend them to others thats becouse of that they give the custumer 100% full garanty so they give you an full refund for damadges and not complete items wich is realy an respectful solution bud the hassale for finaly getting payd during intern system mistakes of there own makes me to give them just 1 star they also dont have any respeckt for my illnes i have cancer i have let them know that and stres is not good for me i have let them know that also bud they dident have showed me any sympathy!they even dident have respond to that!thats realy harsh and realy cold!
I go to the cops! Becouse i want my full refund!this refund is promised me for an damadged item.

i wil put an review at every posibale online review website also at sitejabber
Where its posibale to ad an screenshots than i wil atache screenshot of there own promissed full refund.by the way many times refunds are getting stucked in to them intern system
And they claim at amazonde that it can take up to 14 days for the items to arive bud i have primarly waiting longer many times 3 weeks or longer so i realy can not undetstand it why hey claim that items must arive within 14 days while the estimated delivery time thats showing at the order confirmation message is completly difrent that what they claim at the produckt information at amazon.de

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