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“Worst customer service ever. Rubbish product ”

Written on: 08/06/2020 by Sandra11111 (1 review written)

I ordered a feather boa at £6.99 for my daughters hen party. I arrived and as I took it out of the bag, the feathers started falling off immediately. I then realised this company charged me twice for my order. I emailed glowhouse asking how to return the item because it was such poor quality and no return details or invoice was enclosed in the parcel. I received an email back telling me to pay £9.99 to return the item. The feather boa was falling apart, thin and worth more like a £1 than £6.99 and they want me to pay £9.99 to return it!!!!! Do not buy from this company

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