FAILED TO DELIVER !!

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roscorover's review of Tesco Direct - www.tesco.com/direct

★☆☆☆☆

“FAILED TO DELIVER !!”

Written on: 21/10/2017 by roscorover (1 review written)

I ordered a garage storage box from Tesco Direct. The delivery was arranged for a Saturday. On the Thursday before, I was notified it had been despatched. The notice said delivery time would be 7am to 7pm. I stayed in all day.. NO delivery. I phoned Tesco, they could'nt get hold of the courier's , all they said that it had been despatched. BE AWARE TESCO USE EXTERNAL COURIERS, who they have no control over. Surely in this day and age, it should be easier to keep your customers informed. For example, I ordered bathroom products from EASY bathrooms, I was informed the night before he delivery was due and texted an hour before the delivery was made. You would think a company with Tesco's resources could do the same. This shows a clear lack of respect for the customer. DO NOT BUY FROM TESCO DIRECT ANYTHING THAT CANNOT BE PICKED UP AT A STORE!!

It would help if they were upfront regarding who delivers for them.

  • Keter Store it Out Midi Plastic Garden Storage, 121x64cm £100

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