Unhelpful Customer Services

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Romerson's review of Simply Games www.simplygames.com

★☆☆☆☆

“Unhelpful Customer Services”

Written on: 02/08/2022 by Romerson (1 review written)

My Blu-ray collection never turned up. Royal Mail apologised that the item had been incorrectly tracked to my house. After several emails to Simply Games explaining that the postman had not delivered that day, they asked me to send CCTV of the postman delivering that day to my house! Royal Mail asked me to give Simply Games the case ref to make a claim for the missing item but they refused. They are happy to take your money but very unhelpful when the item does not arrive.

  • The Conjuring 7-Film Collection on Blu-ray £24.99

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