Unhelpful Customer Services

Click here if this is your business
4.8 / 5
95% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Romerson's review of Simply Games www.simplygames.com


“Unhelpful Customer Services”

Written on: 02/08/2022 by Romerson (1 review written)

My Blu-ray collection never turned up. Royal Mail apologised that the item had been incorrectly tracked to my house. After several emails to Simply Games explaining that the postman had not delivered that day, they asked me to send CCTV of the postman delivering that day to my house! Royal Mail asked me to give Simply Games the case ref to make a claim for the missing item but they refused. They are happy to take your money but very unhelpful when the item does not arrive.

  • The Conjuring 7-Film Collection on Blu-ray £24.99

    Goods purchased & cost

  • Still waiting


  • Customer Service

  • Quality of website

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1