Written on: 25/03/2015 by JamariClifford49 (1 review written)
I have given them a few chances and each time they failed. The clarity of areas of their website is appalling, probably intentionally so, so clients are deceived (e.g. hiding delivery estimated dates if they are longer than what one would expect).
Their third party sellers are untrustworthy, slower than they promise and slow to respond, and Play.com just don't care. Each time I have been forced to involve Play.com because third party sellers have performed poorly and then not responded appropriately and taking a long time to do so. Play.com however would consistently take even longer though and then just send off a standard 'paste-and-go' response.
NEVER BELIEVE THE DELIVERY ESTIMATES and you're likely to find each product cheaper elsewhere anyway.
I cannot see how a company can operate like this and hope it cannot do so for much longer, either vastly improving or dying a fast and humiliating death. WORST INTERNET COMPANY EVER.
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