AVOID

★★☆☆☆
2.4 / 5
36% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

aileanarthur's review of Music Magpie - www.musicmagpie.co.uk

★☆☆☆☆

“AVOID”

Written on: 05/03/2020 by aileanarthur (1 review written)

AVOID! AVOID! AVOID!

Purchased a phone, as I needed it urgently for work, paying for the next day delivery.

Phone was described as in 'good' condition, which was not the case - phone is covered in dents, and the whole surface is extremely scratched (description promised it'll be a scratch or two that's easy to cover with the protector).

Phone also arrived broken - home button was stuck in, making phone impossible to use, and once again not meeting description of the product on the website.

When got in touch with Customer Support, I was put through to the lad who refused to help me and then his manager refused to speak to me without giving me any reason.

So not only, musicmagpie sells evidently broken phones, it also refuses to resolve any customer issues and managers are not bothered either.

  • 90

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Report this review
Was this review helpful? 1 1