Very poor customerservice & no delivery of product

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★★☆☆☆
2.2
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  • Customer Service

  • Quality of website

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Enigma43's review of JPC www.jpc.de

“Very poor customerservice and no delivery of product”

★☆☆☆☆

written by Enigma43 on 27/09/2022

I have ordered Borrowed time of Dana Fuchs on 24/4/2022, they confirmed a deliverydate of 24/06/2022. Without any notice the date changed to 15/9/2022. That date is passed almost 2 weeks and the information on their site says enough stock at supplier but no shipment so far from jpc. The delivery time from supplier should be 1 week according to "customerservice" (if they had ordered it on my purchase date it should have been in on 15/9). I will never ever buy anymore from this company.

  • Dana Fuch - Borrowed time (Vinyl)

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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