Please avoid this company

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Handtec - www.handtec.co.uk
★★★★☆
3.9
From 494 reviews
75.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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342Jones's review of Handtec - www.handtec.co.uk

“Please avoid this company ”

★☆☆☆☆

written by 342Jones on 25/03/2021

Same as everyone Else here I sent my iPhone in in its original box with proof of the original state in which it was sent was offered less than half the price advertised with no explanation when asking for my phone to be returned it has been returned with scuff marks on the screen that were not there when I sent the phone off and they have kept the original box presumably to resell another dodgy phone in. CustomerService is horrific pretend not to understand English so they don’t have to help you with what you’re asking you don’t get responses to your emails please avoid.

  • iPhone

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Chanticlere123's Comment

Written on: 26/07/2021

This company is based in Peterborough in the UK and I have spoken to them numerous times on the phone and never had the kind of 'pretend not to understand English,' experience this reviewer claims he had. Is he talking about a different company perhaps not based in the UK?.

Bought a refurbished i phone for my grandson which is in excellent condition and was delivered next day as promised.

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