GameXchange Reviews - www.gamexchange.co.uk

★★★★☆
3.8 / 5
70% of users recommend this
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Latest Reviews

★★★★★

“Perfect experience”

Written on: 26/08/2021 by amw91 (1 review written)

Trade-ins were received and processed quickly, ordered some PlayStation credit and it was sent out the same day. Can't fault them, best prices on the internet too!… Read Full Review

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★★★★★

“Amazing and fast”

Written on: 01/08/2021 by callumdoran91 (1 review written)

Everytime I need to sell funko pops or unwanted games, I can always rely on GameXchange to provide an efficient and guaranteed service. They also provide very quick payments in exchange for your items and offer a service which allows you to queue jump and get paid even quicker. I would more than likely recommend this service to others as I have used it multiple times in the past month… Read Full Review

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★★★★★

“Excellent service and very quick turnaround times”

Written on: 27/06/2021 by Darklegion (1 review written)

I placed another order after doing a second trade in in April 2021, they received the items promptly and marked as received. Then within a few days they dispatched the digital goods I ordered and it was in my inbox very soon after. … Read Full Review

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★★★★★

“xbox one trade in and purchase”

Written on: 07/11/2020 by Artamess (1 review written)

Traded in a good condition Xbox one sunset overdrive edition and hassle free trade in. Purchased two codes for £50 and worked fine. I would use again as better price offered than companies such as Magpie. note check your junk email for codes and make sure you go to redeeem.microsoft.com since instructions on GEX site pointed to old marketplace… Read Full Review

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★★★★★

“Great service”

Written on: 21/08/2020 by 1951Barr (1 review written)

Easy to use website, free post label, great communication, fast, efficient, I wouldn't use anyone else… Read Full Review

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★★★★★

“Great Company very happy with service ”

Written on: 02/07/2020 by Peza31 (1 review written)

Had a good experience using this company always paid on time and always gave me a fair price for the items I was trading in. Had no difficulties with communication all their emails sent to me were very clear. Considering I conducted my business with them during Covid lock down I have been very impressed. I also preordered a new game from them and it arrived on the day of release. Their online system for trading in items is very clear and easy to use. If I could think of any negatives it would… Read Full Review

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★★★★☆

“Selling old games”

Written on: 21/06/2020 by Hailie240 (1 review written)

I found this site easy to use. Emailed at every stage of the process… Read Full Review

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★★★★★

“ This was my 1st experience of selling…”

Written on: 10/06/2020 by Aubrie419 (1 review written)

This was my 1st experience of selling on this type of site, Excellent 1st class service would highly recommend them. From start to finish communication has been fantastic. Well done will be telling my friends. … Read Full Review

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★★★★★

“Money in my bank account within a week”

Written on: 01/02/2020 by PedroLemos (1 review written)

Posted 14 Ps1 games and a PsOne on the 21st of January. On the 24th of January got an email confirmation that the package had been receive, on the same day they processed and reevaluated it (some adjustments were made to the price of the games due to some missing inlays, and the psOne missing a controller),always sending confirmation emails on said changes. On the 30th of January had the money on my bank account. All in al,l a very positive experience, was reluctant in trading with them due… Read Full Review

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★★★★★

“Brilliant Service, would recommend!”

Written on: 31/01/2020 by AndreMcCoy199 (1 review written)

I have used this website many times and selling/trading games to them is a very easy process cannot recommend them enough … Read Full Review

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★★★★★

“Sale of Ipad ”

Written on: 31/01/2020 by weMcLaughlin472 (1 review written)

I am extremely pleased with the service from Gamexchange. I received regular emails showing the progress of the sale and confirmation that the money had been paid to me which was within the advertised time frame. The price I received for the iPad was actually the best I could find. In summary I would definitely use them again… Read Full Review

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★★★★★

“Very reliable”

Written on: 14/09/2019 by internetreviews (1 review written)

Very reliable alternative to CEX, highly recommend to use whenever possible! So far have had 3 transactions on their website to sell my games and been paid for all 3 with free postage to boot… Read Full Review

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★☆☆☆☆

“I used this company at the end of last year and I'll...”

Written on: 03/05/2019 by Smurfworld (1 review written)

I used this company at the end of last year and I'll say they were superb, everything went as smooth as possible with communication right through. Unfortunately something has since changed and looking at other reviews I'm not alone. Similar to other people I sent my games mid March and although the communication started well it got as far as trade processed and has stopped. I have tried numerous emails but have had no reply. There is no phone number to contact them so games have been taken. Its… Read Full Review

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★☆☆☆☆

“No payment or reply’s ”

Written on: 26/04/2019 by McCormick180 (1 review written)

I traded a phone in and received email on 24/3/19 to say trade processed. I haven’t received any payment yet and all my emails get a standard response saying will try to get back to you within 48 hours. I have emailed about 8 times and still no response. Avoid this company… Read Full Review

Smurfworld's Comment

Written on: 03/05/2019

I have had similar experience, since 17th March numerous emails but cannot find a phone number to contact them on. Basically have taken my games. Not happy.

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★☆☆☆☆

“Sent items,"trade processed" 4th April 2019, no...”

Written on: 23/04/2019 by E2468 (1 review written)

Sent items,"trade processed" 4th April 2019, no payment received. Sent emails, with standard response that GameXchange aim to respond within 48 hours, but this has not been the case. I only used this company as I had used them a few years ago with no problems, but will definitely never use again… Read Full Review

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★☆☆☆☆

“Back to their dirty tricks”

Written on: 11/04/2019 by LiammcGregor (1 review written)

Same experience as before, trade in games and no money after a month. They do not reply to emails and there is no contact number. They operate under different companies they have been in and out of liquidation of many companies.  … Read Full Review

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★★★★★

“New Owners = Back to Best”

Written on: 27/03/2019 by cameronkeywood (1 review written)

I used this site constantly during late 2016-late 2017 then the problems started with copy and paste replies and non payment until I threatened legal action, said I wasn't going to use the site again and left, fast forward to January this year and with an abundance of games to trade I checked to see if the site was still going, to my surprise it had been liquidated with new owners in charge, I was hesitant but decided to give it a go and haven't looked back with about 15 trade ins from then to… Read Full Review

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★★★★★

“Brilliant Customer Service”

Written on: 22/02/2019 by Cordelia1959 (1 review written)

I have dealt with many sell on line companies in my time. I can strongly say that this is FAR superior to any of its so called competitors. If you ask a question of them, they reply personally, not with some template letter. They are kind, caring and yet also professional. Their standards regarding Customer Service should be a model, not just for on line companies but for all retails outlets. Thank you to the person I dealt with for providing such wonderful service… Read Full Review

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★★★★☆

“Sold games ”

Written on: 03/01/2019 by Saunders266 (1 review written)

I sold my pc games to game exchange, happy with the price I got and speedy turnaround considering it was the Christmas period… Read Full Review

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★★★★★

“I sold my phone a Switch and some games. Got a decent...”

Written on: 18/12/2018 by gdArnold19 (1 review written)

I sold my phone a Switch and some games. Got a decent price and paid within a few days… Read Full Review

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