Tech Support is a joke!

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  • Customer Service

  • Quality of website

  • Value For Money

xiShoemaker1979's review of Gadget Shop www.gadgetshop.com

★☆☆☆☆

“Tech Support is a joke!”

Written on: 19/01/2022 by xiShoemaker1979 (1 review written)

I recently ordered a portable heater from Quality Gadget shop and then immediately cancelled the order when I found out it was not "low power" as suggested. I cancelled the order within 1 hour. Quality Gadget charged my paypal account and 2 weeks later still has not refunded me (The heater never shipped).

Gadget tech support is a sham. If you call, you will be forced to use email. When you email, you will get a message about how Covid has caused delays in their service, then a couple of days later you will get an email saying they haven't heard from you so the are closing the ticket. If you reply back, the circle starts all over again.

  • Portable heater

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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