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Written on: 17/12/2015 by Birdy1 (1 review written)
Ordered a micro usb converter for my Tom Tom start.Received invoice via e mail on 4th December on placing order.Chased up on 8th December via e mail no reply.Now 17th December still no reply and no goods… Read Full Review
Written on: 02/09/2015 by Zieglerlx443 (1 review written)
I ordered a cable for my satnav which, when it arrived, didn't work. I contacted the company and they requested its return which i did in all the original packaging, getting proof of postage etc. They acknowledged its receipt and asked me to provide my bank details to enable them to process a refund. I refused to share such details and asked for a cheque to be issued. I have now asked a total of 5 times for this matter to be concluded and they simply refuse to respond to me, let alone send me… Read Full Review
Written on: 24/10/2020
Apologies for the terrible service, we did refund this customer in full and have drastically improved our business since fhat time, please see our reviews of 2020 on google, facebook and trustpilot.
Written on: 18/07/2015 by Simpson410 (1 review written)
Thank you so much for prompt delivery of tomtom truck mounting kit, it really is good quality but then again it's made by tomtOm so would expect that. Service was quick and easy, a trouble free purchase would use the site again… Read Full Review
Written on: 30/06/2015 by RABJAMES (1 review written)
Paid £270 for a tomtom 5150 trucker satnav no email reply no telephone working total i have informed the police… Read Full Review
Written on: 24/10/2020
Customer was refunded fully, if the customer could please kindly follow up this review that they received full refund.
We apologise for the poor service, in 2020 we drastically improved our business in all areas and hope our customers are 100% happy every single time
Written on: 19/01/2013 by thinktank190 (1 review written)
I usually buy my items from big companies because they tend to be the cheapest, however doing a quick search online, I found this company were the cheapest for the tomtom usb charger and alot of other tomtom accessories so i ordered a charger from them and delivery arrived within 2 days, if you need a tomtom charger buy from totalsatnav!… Read Full Review
Written on: 07/01/2013
I purchased a tomtom nike black volt watch from totalsatnav and was very pleased with the service and especially the price, was £20 cheaper than amazon who I initially thought would be the cheapest. My nephew is very happy with the watch I gave him as a birthday gift and so far he hasnt reported any problems, would recommend totalsatnav website for buying… Read Full Review
As rated by our community of reviewers
" When I have a problem, I am very helpful and knowledgeable. Patient... " Read More
Written by cersetint
" Avoid. they take money, refuse refunds and cannot provide the refun... " Read More
" Do not go near this company. Sent good which were defective and did... " Read More
Written by Alphabet0070
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No product No money refund!!!
Terrible customer service!!!
After pr...
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" Avoid Completely / Unacceptable After Sale Service. " Read More
Totalsatnav's Comment
Written on: 24/10/2020
Apologies for the terrible service, we did refund this customer in full and have drastically improved our business since fhat time, please see our reviews of 2020 on google, facebook and trustpilot.