Total Satnav - www.totalsatnav.co.uk

Total Satnav - www.totalsatnav.co.uk
★★★☆☆
2.9
50.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“Great truck satnav ”

★★★★★

written by JoyRoberts on 09/04/2022

Have ordered 2 of the tomtom pro 6250 from totalsatnav and both are superb

Was this review helpful? 1 0

“DO NOT TOUCH HIS SITE”

★☆☆☆☆

written by Payton489 on 20/12/2021

Ordered an item a few weeks ago and tried to contact them but they knocked off the phone on me many times. i would advice you not to enter this site, have a look on the reviews from other people you will see everyone is saying the same.

Was this review helpful? 0 1

“Paid the Money received no goods Avoid this Company”

★☆☆☆☆

written by Birdy1 on 17/12/2015

Ordered a micro usb converter for my Tom Tom start.Received invoice via e mail on 4th December on placing order.Chased up on 8th December via e mail no reply.Now 17th December still no reply and no goods.

Was this review helpful? 2 2

“Diabolical service”

★☆☆☆☆

written by Zieglerlx443 on 02/09/2015

I ordered a cable for my satnav which, when it arrived, didn't work. I contacted the company and they requested its return which i did in all the original packaging, getting proof of postage etc. They acknowledged its receipt and asked me to provide my bank details to enable them to process a refund. I refused to share such details and asked for a cheque to be issued. I have now asked a total of 5 times for this matter to be concluded and they simply refuse to respond to me, let alone send me my refund. I will be referring this case to the Trading Standards Office. Do not trust these people with your money

Totalsatnav's Comment

Written on: 24/10/2020

Apologies for the terrible service, we did refund this customer in full and have drastically improved our business since fhat time, please see our reviews of 2020 on google, facebook and trustpilot.

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Totalsatnav's Comment

Written on: 24/10/2020

Apologies for the terrible service, we did refund this customer in full and have drastically improved our business since fhat time, please see our reviews of 2020 on google, facebook and trustpilot.

Reply to this comment
Was this review helpful? 1 0

“Thanks, just the job”

★★★★☆

written by Simpson410 on 18/07/2015

Thank you so much for prompt delivery of tomtom truck mounting kit, it really is good quality but then again it's made by tomtOm so would expect that. Service was quick and easy, a trouble free purchase would use the site again

Was this review helpful? 0 0

“Avoid These People”

★☆☆☆☆

written by RABJAMES on 30/06/2015

Paid £270 for a tomtom 5150 trucker satnav no email reply no telephone working total i have informed the police

Totalsatnav's Response to RABJAMES's Review

Written on: 24/10/2020

Customer was refunded fully, if the customer could please kindly follow up this review that they received full refund.
We apologise for the poor service, in 2020 we drastically improved our business in all areas and hope our customers are 100% happy every single time

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Was this review helpful? 0 0

“tomtom usb charger cheapest price on the entire net”

★★★★★

written by thinktank190 on 19/01/2013

I usually buy my items from big companies because they tend to be the cheapest, however doing a quick search online, I found this company were the cheapest for the tomtom usb charger and alot of other tomtom accessories so i ordered a charger from them and delivery arrived within 2 days, if you need a tomtom charger buy from totalsatnav!

Was this review helpful? 0 0

“tomtom nike plus watch - great birthday gift”

★★★★★

written by on 07/01/2013

I purchased a tomtom nike black volt watch from totalsatnav and was very pleased with the service and especially the price, was £20 cheaper than amazon who I initially thought would be the cheapest. My nephew is very happy with the watch I gave him as a birthday gift and so far he hasnt reported any problems, would recommend totalsatnav website for buying

Was this review helpful? 1 0

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Asked by MJLAYZELL on 24th October 2016 Report this content
Does this company still exist? Cannot get on website now. Ordered Tom Tom adaptor twice. Took money but no goods. What should I do?

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