eGlobal Central UK Reviews - www.eglobalcentral.co.uk

★★☆☆☆
1.7 / 5
14% of users recommend this
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Latest Reviews

★☆☆☆☆

“eGlobalCentral TERRIBLE !! THE WORST E-SHOP EVER...”

Written on: 03/01/2021 by PEREOGLOU (1 review written)

The Worst e-shop i have ever ordered. I placed an order (ipad pro 2020) in November the 27th. I live in Greece and i told them that i want to get it before the Christmas time because i wanted to give it to my son as a X-mas gift. Today is almost 4 !!! /1/2021 and STILL is on Tour !!! I sent to them several e-mails telling to cancel the order and refund and they answering that the parcel is on the go. Tracking it i can see that the parcel dispatched from NL 2 Dec., 8 Dec. arrived in GB and 28… Read Full Review

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★☆☆☆☆

“Worst shopping experience ever!!!”

Written on: 21/05/2020 by FlorinG (1 review written)

Ordered a mobile phone on the 9th of March 2020 by standard delivery, it is the 15th of April 2020 and haven't received it yet. e-mailed them 9 times for the past 3 weeks and they haven't even bothered to reply. Been given a Royal Mail tracking number but the shipping information hasn't been updated since the 18th of March 2020, it still says "Item is on its way to the RDC" (meaning " We are expecting it", post office says). Rubbish customer service, the only way you could contact them being… Read Full Review

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★☆☆☆☆

“BUYER BEWARER”

Written on: 09/10/2019 by Tiraderyn (2 reviews written)

I purchased an iPad mini 2019 at £287.84 from eGlobal Central and used their free shipping on orders over £50. The iPad mini wasn’t (actually) in stock and after several days of delay I eventually got an order dispatched email (with tracking link). After a couple of days, the shipment tracking then stopped at the My Hermes national sorting hub and after chasing eGlobal Central and My Hermes for weeks. Eventually My Hermes phoned me to apologies that they had lost my package and that they… Read Full Review

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★☆☆☆☆

“I ordered a google wifi router 3 pack from them. The...”

Written on: 26/07/2019 by sitila (1 review written)

I ordered a google wifi router 3 pack from them. The courier (Hermes, equally as bad as EGlobal) claimed it was left in a safe place. I never authorised it being left in a safe place since there isn't one where I live, and it was over £200. I stayed in the entire day awaiting delivery - my doorbell never rang. I contacted EGlobal who sent me a couple of standard messages saying they had logged the issue with the courier then eventually said the courier claim it was delivered 'as instructed' (I… Read Full Review

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★☆☆☆☆

“My purchase was never delivered. Deliver was scheduled...”

Written on: 23/11/2018

My purchase was never delivered. Deliver was scheduled for a large office in central London with 24hr reception & mail room. there is no reason why this couldn't have been delivered. Courier has verified that the shipment was returned to sender over 6 weeks ago and I am still waiting for a refund. eGlobal are refusing to refund "until the product is returned to their warehouse". I would like to caution all potential shoppers about this company. Buyer definitely beware… Read Full Review

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★☆☆☆☆

“Products not in the UK”

Written on: 27/09/2018 by Phil Clay (12 reviews written)

Like so many logged on to UK website and paid for product. 7 days later find out it is in Hong Kong. Now have to mess about with paypal about a refund and we all know how useless they are. This is not a UK based website no matter what the URL says. Please please please everyone heed the other negative reviews. I didn`t and wish I had just to save £20… Read Full Review

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★★★☆☆

“Too Slow but good prices”

Written on: 18/12/2017 by JGMarshall (1 review written)

I ordered a Moto5Gs mobile phone in November 2017. Decent prices but three weeks for my new phone to arrive was too much. Only one email from them saying it was being processed and no apology. If they could speed up there service and communicate a bit better this could be a great retailer, but for now I'd recommend going somewhere else… Read Full Review

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★☆☆☆☆

“Do not buy”

Written on: 11/07/2017

I bought from this company who took forever to reply and if at all. They then provided a phone that the os was tampered with and also the wrong phone from one i had ordered. Do not buy from them at ALL… Read Full Review

Madcostumer's Comment

Written on: 23/01/2018

2 words !!! rip ooooooooooooooff
DONT BUY ANYTHING !!!!!!!!!!!!!!!
But by the time you read this, it might be to late already, sorry for you, you didn't check before the buy !!!

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Madcostumer's Comment

Written on: 24/01/2018

the address in Germany is fake, I was there, they're not there for a long time no more.

live chat is fake never work

the phone number is in england but don't say, no area code or anything

they never answer any of my many emails at all

their webpage is very bad to find for what you looking for

complaints about this company are plenty

their ratings are lower than any company I ever seen 2.1 at this moment only now shouldn't that give you something to think about it

think and search before you buy and lose your money and get headache a lot and waste your time beforte rather then after


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★☆☆☆☆

“slow poor service”

Written on: 03/05/2017 by martinhort (2 reviews written)

Ordered camera stated to be in stock. Still processing after 6 days and not appearing on tracking data or on website . Poor response to queries, only generic reply… Read Full Review

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★☆☆☆☆

“slow poor service”

Written on: 03/05/2017 by martinhort (2 reviews written)

Ordered camera stated to be in stock. Still processing after 6 days and not appearing on tracking data or on website . Poor response to queries, only generic reply… Read Full Review

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★☆☆☆☆

“KEEP AWAY”

Written on: 05/02/2017 by JaneMotha (1 review written)

I ordered a One plus dual sim phone from eglobalcentraluk on22nd December as a Christmas gift for £373 for my husband and I paid an extra £7 towards insurance. The order was sent through DPD who had misplaced the parcel. DPD has confirmed this by email to me and had requested me to contact the shipper eglobalcentral. I had raised a complaint and RMA on 2nd January 2017. Ever since I had only received emails which I think are automated mails telling me that till they get a resolution from the… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 10/08/2016 by Faris (8 reviews written)

Having bought a smart watch from EGlobal Central because it was slightly cheaper than elsewhere, I was not put off by the week it took to reach me. However when the straps on the watch broke about a month later (a known fault in older versions of the product), EGlobal refused to replace the straps. I found it particularly poor that they denied the request immediately without even looking into the matter or accepting return of the item to assess it. Instead they took a long time to respond to… Read Full Review

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★☆☆☆☆

“Total rip off, steer tottaly clear of eGlobalf!!!!!”

Written on: 11/03/2016 by pqCunningham349 (1 review written)

I ordered a Sony Walkman and after several days I didn't receive a dispatch confirmation as when ordered it said delivery with 5-8 days. I emailed customer services and got no response. The live chat didn't work either. After a few more days I did some research and realised that though they have UK in their name, they are based in China. I emailed customer services again and still got no response. Its been over 4 weeks since my order was placed. I'm now going through Paypal to get my money… Read Full Review

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★☆☆☆☆

“WARNING WORST COMPANY IVE EVER. THEY JUST WANT YOUR MONEY!”

Written on: 06/01/2016 by franmcgarryartist (1 review written)

I don't know where to start really, so I will cut it short. I bought a Nikon D3300 from Eglobal. Took 4 weeks to arrive. I got billed £61 import duty when postage is supposed to be FREE! The box contained no warranty The Serial Number on the box was hand written on The Bar Code on the box when scanned using my bar code app said it contained a Belkin phone cable. Customer service doesn't exist Live chat on their web side doesn't work There's no contact telephone number They lead you to… Read Full Review

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★★★★★

“Great price with speedy delivery”

Written on: 07/08/2015 by Bishenden (10 reviews written)

The Phillips electric razor I purchased from eglobal was double the price on other sites. Over £100 more. After I read many reviews I decided to risk it. Anyway I ordered on the Wednesday night, I recieved delivery updates showing the item leaving Hong Kong, moving through Europe and by Friday it was delivered to me in the UK. Item is perfect, really happy. It did have a foreign adapter for the plug but they supplied the adapter attached to the box. Really impressed… Read Full Review

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★☆☆☆☆

“Do NOT buy from them!”

Written on: 30/07/2015 by flaviana (3 reviews written)

I bought from them a £300 Canon compact camera. They had a competitive price, about £70 less than any other online retailer, but there is a reason why! The camera arrived quickly, but on the box it says it's only destined to the Japan marketplace, which means that the Canon warranty is not valid in the UK. There also were no instructions in English. But these were not the worst points... ... I noticed dust and "stains" inside the lens of the camera, and contacted them about it. They told… Read Full Review

Franmcgarryartist's Response to flaviana's Review

Written on: 07/01/2016

Couldn't agree more. Absolute awful company

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★☆☆☆☆

“How I lost over £200 with Eglobal Central UK”

Written on: 20/06/2015

I bought £200+ headphones and never received them. Despite the PROOF that the parcel was lost (visible with the tracking number) and multiple requests to Eglobal Central UK over several months to obtain a refund, I never got my money back. All they could send me is a paragraph of their T&Cs saying they couldn't be held responsible for this. Result= £200 lost and no headphones… Read Full Review

Franmcgarryartist's Comment

Written on: 07/01/2016

They are a bunch of swindlers!

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★☆☆☆☆

“terrible after service, long dispatch times , false...”

Written on: 18/05/2015 by ardbrand (1 review written)

After initially leaving a glowing review on trust pilot when I started using this company due to their competitive pricing,lately I have been very frustrated and dissapointed with eglobal uk as they didnt honour a discount on the tamron 150-600 lens I purchased for £800 and waited almost 2 weeks for !!. i was rang up to be told the reason for the delay, after many hours over days of emailing and trying to go on the almost non existant chat service, ( no contact number to be found anywhere) and… Read Full Review

Franmcgarryartist's Response to ardbrand's Review

Written on: 07/01/2016

Awful Company. We need to get them stopped

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★☆☆☆☆

“Tab4... broken security seal, Chinese Menu, & no UK...”

Written on: 13/01/2015 by matlockwm (1 review written)

Seal broken on the box "Do not accept if seal is broken" and startup menu in Chinese and no UK charger. Useless, avoid if you want new goods and a stress free purchase… Read Full Review

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★★★★★

“great price and service”

Written on: 11/01/2015 by mattmac (2 reviews written)

How Internet shopping should be. I ordered a Samsung Galaxy Tab 8.4 on the 20th of December and it arrived on the 24th! They even threw in some little free gift, a screen cleaner, car adaptor, stylus and travel adapter. Very happy… Read Full Review

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