eGlobal Central EU Reviews - eglobalcentral.eu

★★★★☆
4.1 / 5
79% of users recommend this
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eGlobal Central EU - eglobalcentral.eu

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Latest Reviews

★☆☆☆☆

“Avoid them at all cost ”

Written on: 28/12/2020 by octavianruda (1 review written)

Unfortunately most of the people come here after they already made an order and they are having problems with them! If one of you read the reviews before making a purchase, please don’t do it! You will loose money bust more important, time and stress! Right now i would prefer to pay full price for my items! Two weeks had passed and i all get is “sorry for the delay, your order will be delivered soon”! So please, avoid them! The stress is not worth it!… Read Full Review

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★☆☆☆☆

“Products not in EU”

Written on: 27/09/2018 by Phil Clay (12 reviews written)

Like so many logged on to UK website and paid for product. 7 days later find out it is in Hong Kong. Now have to mess about with paypal about a refund and we all know how useless they are. This is not a UK based website no matter what the URL says. Please please please everyone heed the other negative reviews. I didn`t and wish I had just to save £20… Read Full Review

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★☆☆☆☆

“Bad service”

Written on: 10/05/2018 by Martijn328 (1 review written)

A little over a year ago I bought a Samsung Tab Pro-S. Cheap and guickly delivered. Alas a faulty product. After nine months it broke down. After sending it to eGlobal Central, it took them more than six weeks to come to the conclusion that nothing was wrong with it. It took some time to convince them to send it back for free. The tablet worked indeed but only for two months and then it broke down again. Now they stated that the warranty was no longer valid as more than a year had passed. That… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 10/03/2018 by Barrza238 (1 review written)

Warning- DO NOT GO NEAR THEM Purchased a phone from eglobal, and the whole experience was a nightmare. The phone was faulty on arrival. There T&C states they will arrange a courier if this is the case. They refused! All they done was send links on how to fix the phone, which of course had nothing to do with my problem. I opened a PayPal dispute (having stupidly not bought directly with my credit card) and tried to return the phone using a courier, which I had to pay for. Royal Mail refused. DPD… Read Full Review

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★☆☆☆☆

“Wortless Warranty”

Written on: 25/02/2018 by ukDunn29 (1 review written)

I bought a Fitbit Ionic and received it in time but when I opened it there was an discolaration on the body frame of the watch. I got in contact with them and sent them pictures. Their reply was we do not cover appierence issues. This is clear a manufacturing error but still they diden‘t want to do their job. DO NOT BUY FROM THEM!!! They are not serious company and to be honest I prefer to pay a little bit more to get the correct service… Read Full Review

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★☆☆☆☆

“WORTHLESS GUARANTEE”

Written on: 23/12/2017 by andrespain (1 review written)

I bought a Canon Camera from this company. It developed fault, which would be under a normal Canon warranty. However, Canon said their warranty is not valid for goods bought from this company as they are sourced from outside Europe. The camera was already with Canon for repair, and I had to pay. EGlobal did nothing to assist, just sent back standard nonsensical replies of no relevance. They wouldn't even give me a credit note. I STRONGLY ADVISE YOU NOT TO BUY ANYTHING FROM THIS… Read Full Review

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★☆☆☆☆

“They send faulty merchandise and claim they are not...”

Written on: 09/10/2017 by CrystalColeman131 (1 review written)

This has been the worst shopping experience. I bought a Google Home smart speaker and it was dead on arrival. The company asked me to send it back but saying that if it was the power connector, that would not be covered by the warranty because accessories are not covered. On their website guarantee there is nowhere that it says this. I managed to find someone in my city with the same device to test and it happened to be the power connector to be defective. So I spend 104 Euro for a new device… Read Full Review

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★☆☆☆☆

“iPhone SE MICROPHONE DEFECT ”

Written on: 07/08/2017 by Grady337 (1 review written)

I bought an iPhone SE November 2016. From the moment I set the phone up I got complaints that I couldn't be heard properly for example it was like as I was speaking into a box. It was tested by Apple and locally but nothing found however the problem continued. I had to shout into the phone eventually. I paid €480. Like others I had to pay the courier charge to have it returned for repair!! Needless to say I was not happy. After wasting 7 months complaining/phone calls to Apple Support I… Read Full Review

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★☆☆☆☆

“go elsewhere and pay more”

Written on: 03/07/2017 by woodthestud (2 reviews written)

warning, dont bother with this awful company, go and pay more with a reputable company. They dont ring you back, there chat service is non existant, there is no way of contacting them direct,they tell you your goods are being delivered and they dont arrive, then a week later they tell you that the item is about to be delivered and threaten you with a fine if no one is in to sign for it. my item which was a i phone eventually arrived while i was on holiday and the phone works fine, but i will… Read Full Review

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★☆☆☆☆

“Time wasters”

Written on: 30/06/2017 by BrittanyDoyle361 (1 review written)

I bought to items this week and both of them were canceled the next day getting the following email: We sent you this email to inform your order has been canceled due to one of below reason(s). 1) As per you request – We do understand your concerns and look forward to have you back. 2) Incomplete payment – Please place your order again, we are waiting. 3) Unavailability of stock – We didn’t want you to wait for longer time. 4) Unable to complete security verification within 5 working… Read Full Review

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★☆☆☆☆

“Warranty problems”

Written on: 18/05/2017 by KarsynKeene477 (1 review written)

Bought a camera that had to go back for a warranty return. Sent back 3 months ago and still not returned to me despite the fact they have confirmed it has been repaired. They sent back the wrong item and refused to return my camera until I sent them back the wrong parcel they sent me. Done this and still no camera. Yuo are unable to talk to anyone as they are not in the UK and you do not have Consumer protection as with a normal transactions. I would not purchase from them again and would… Read Full Review

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★☆☆☆☆

“NOT WORTH IT. POOR AFTER SALES COMMUNICATION”

Written on: 13/05/2017 by JosephCollins23 (1 review written)

They kept me updated with my order. But that was it. After dispatched i could not communicate with them. They don't have a Phone number hence email is the only option and time zone difference does not help the case. They manged to mess up my order big time by not putting exact details on the Cover ex.door number my name. hence delivery company could not deliver 3 days in a row and then it was held at depot for a while. It is not UK retailer hence it will not covered by many uk laws. I DO NOT… Read Full Review

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★☆☆☆☆

“Response is very poor.”

Written on: 06/05/2017 by Addisonr1953 (1 review written)

They do not respond quickly you will feel like even that is trusted site or not?… Read Full Review

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★☆☆☆☆

“slow to respond. poor service”

Written on: 03/05/2017 by 215Tennant (1 review written)

Ordered a camera that was stated to be in stock. 5 days later it is still not on their tacking system. Only a generic response to my several complaints. Never again… Read Full Review

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★☆☆☆☆

“Still awaiting a working phone ”

Written on: 04/04/2017

After months of back and forth messages, my daughter still does not have the Christmas present we bought for her. The phone could not connect to UK networks despite exhaustive rebooting etc and then we were forced to send it back to then find that if we did not pay an additional £25 then the phone would be kept by them. Eventually I received the phone back, but without a battery or adapter. The company are no longer responding and I have little hope of a refund. £230 down the drain and a very… Read Full Review

Noooone's Comment

Written on: 10/05/2017

That is surely your fault; there are many phones out there which do not work in the UK. It is up to the buyer to check that what they have ordered is the right item for them. I have bought such phones and then played with their firmware and software to make them work in the UK, but I knowingly took the risk when doing so.

Whatever issues there may be with this company, you cannot blame them if you ordered the wrong item!

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★★★★★

“Felt risky, actually great service”

Written on: 23/02/2017 by anumodmp (1 review written)

I ordered Canon 50mm STM lens. I waited exactly 6 days. At first, I was hesitant, with all the bad reviews I have seen on Trust Pilot. I checked the emails I received from eglobal central, as well as tracking the location of my order. When tracking it, it told me the day it was going to come. It came. So I want to send the message that if you are scared that you are not going to receive your order or you are not going to get your moneys worth. Don't be. I believe it is a legit website… Read Full Review

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★☆☆☆☆

“No Warranty -BEWARE!!!”

Written on: 24/01/2017 by AndyC1111 (1 review written)

Well, you can add me to the growing list of people who have had to return a defective device. My Galaxy S7 Edge developed two faults after a few months, firstly a cluster of dead pixels and then it started crashing and rebooting (multiple times per day). So over three weeks ago I paid to return the item. After chasing it up several times I've finally had the message that everyone else gets when returning faulty items to this sham company. "With regard to your returned item, we would like to… Read Full Review

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★☆☆☆☆

“Never returned my phone”

Written on: 16/12/2016 by Potteref437 (1 review written)

I sent them my phone after it stopped working under warranty. I sent them my phone, battery, charger, adaptor and cable.They took 4 months to repair the phone, then sent back only the wire and adaptor, despite opening multiple RMI cases with them they are not sending my phone back, all they say is that they have already delivered it even though they didn't. This is a rogue company with no contact number, honestly just stay away they are not worth the hassle and you might as well throw your… Read Full Review

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★★★★★

“Very pleased”

Written on: 29/11/2016 by JSW43 (1 review written)

I ordered the tablet I wanted, about £50 cheaper than anywhere else. Was a bit worried by the negative reviews. It was delivered 6 days later (6 days not 6 working days. Received correct item, brand new, unopened, box in perfect condition and it's working fine so far. Think it was sourced from Hungary so the plug is not UK but an adaptor was provided if needed. So I'm very pleased with my bargain and feeling relieved… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID!!!”

Written on: 16/11/2016 by 481Woodward (1 review written)

This company is misleading and deceiving. They are not based in the U.K. As they'd have you believe, things cost you more cost of import duty. Customer service is appalling, they make it impossible to return items and have had to block my card as they tried to take more money-bank is informed and involved-AVOID at all costs!!… Read Full Review

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