AVOID at all costs

★★☆☆☆
2.0 / 5
23% of users recommend this
  • Customer Service

  • Quality of website

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aaspin's review of Digital Village, www.dv247.com

★☆☆☆☆

“AVOID at all costs”

Written on: 01/08/2022 by aaspin (1 review written)

Purchased microphones from them in January. By May/June had major issues where one would stay on and both kept popping down my speakers, attempted to have these issues sorted under through them as they weren't even 6 months old, they told me to send them back for them to send to the manufacturer and didn't give a timescale of how long this would take (as a working DJ this is not possible unless you give me a timescale), so this couldn't be done. They offered no interim loan equipment, so I suggested either a refund or replacement (as was within my rights) they ignored all my emails after this point!

Further to this after several more back and forth emails with people who have no customer service skills, they HAVE STILL DONE NOTHING TO RECTIFY THIS almost 2 months on.... AVOID

  • £120.00

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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