Once they have your money they don't care!

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Phoenixh109's review of Crampton & Moore www.cramptonandmoore.co.uk

★☆☆☆☆

“Once they have your money they don't care!”

Written on: 14/10/2020 by Phoenixh109 (1 review written)

I bought a TV from their eBay account, received the usual set of initial completion emails and a delivery email with a tracking number through APC their nominated delivery company. With initial scans at the APC hub that evening the TV did not turn up the next day. I followed up with calls to APC & Crampton and Moore for four days before they finally admitted that they needed to send the order again. Horrific service, it seems that they are one of those companies that when they have received your money from your card they ultimately don't care when you receive your goods.
I will never use them again. There are so many other similar companies that will offer good prices and hopefully decent & honest customer service!!

  • TV from their Ebay account

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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