Poor quality item. Poor Customer Service. Never again!

★★☆☆☆
2.2 / 5
29% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

WAWAW2022's review of Chimp Electronics Ltd - www.chimpelectronics.com

★☆☆☆☆

“Poor quality item. Poor Customer Service. Never again! ”

Written on: 30/06/2022 by WAWAW2022 (1 review written)

Bought 2 reclining garden chairs via Wowcher. Came with scratches, rust, dents, missing foot protector & broken plastic arm rest. Immediately emailed chimp-online and had no response so got into with Wowcher and after about 7-10 days I have received a full refund. I’m now waiting to find out what to do with the chairs! Wowcher were efficient & Inwould use them again but I will never use Chimp-online again. Absolute rubbish in every aspect going.

  • Reclining Chairs for garden

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Louise1708's Response to WAWAW2022's Review

Written on: 08/07/2022

I have had exactly the same problem, no response chimp and one of their email addresses bounded back my email. I am no waiting to hear back from Wowcher.

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Wawaw2022's reply to Louise1708's Comment

Written on: 11/07/2022

Its terrible isn’t it. Wowcher should cancel ALL sales with Chimp.
Wowcher gave me a full refund and told me I could keep the chairs!!! Although I went out and bought 2 from an actual shop instead of online…now I have 4 !!
Hope you get it sorted.

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