
Buy My Stuff - www.buymystuff.co.uk
Customer Service
Quality of website
Value For Money
Buy My Stuff - www.buymystuff.co.uk
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User Reviews
Customer Service
Value For Money
Failed To Deliver
Required delivery by special date - paid for this - delievery was not even attempted and no answer to either phone calls or emails. IS ANYBODY THERE?????
Customer Service
Quality of website
Item Not Received!
I have emailed this ‘company’ several times - still no item or refund a month on.
Diabolical service.
Customer Service
Quality of website
Value For Money
Poor Returns Procedure
My item arrived promptly but failed almost immediately. I am trying to return it but all attempts to contact Buymystuff has failed. Their phone number is continously engaged and emails remain unanswered. They have a 'returns' procedure but so far it hasn't worked... Ater sales service seems to be non existent.
Customer Service
Quality of website
Value For Money
Did Not Deliver On My Second Order
This shop has VERY good prices for microwave parts and so I ordered some back in 2018. Arrived in a heartbeat and were of decent quality (seemingly). After just 17 months, one of these parts broke and I tried ordering it again from them. Alas no warranty or goodwill, but I needed the part anyway, so ordered it.
So far, so good...
The order was placed and paid via their website. And after weeks of explaining to me (by email) that it was probably due to the Corona crisis, the part is still not where it should be (in the Netherlands). At the time of writing, precisely two months later. Unfortunately I used the Royal-Mail option without track and trace and it now seems impossible to locate the whereabouts and status of my order.
Communication from BuyMyStuff has stopped completely after the first few emails. Also the contact-form on their website hasn’t been answered in days, not even by a confirmation of reception. On the phone, they first let you choose from several options and then connect you to their (probably non-existent) customer service. You will be put in a queu where you are ‘first in line’. And after a minute or so you get an automated message that there is ‘unfortunately nobody available’ to help you. Voicemail is then your last given option, but my guess is it will never be listened to as well...
I would like to warn anyone about these unfair ways of treating customers and you should probably stay away from this store, as will I.
Customer Service
Quality of website
Value For Money
Did Not Supply. Did Not Reply To Communications.
Ordered item (cable)costing £24.99). Firm did not supply and ignored communications from myself and Paypal seeking explanation. Based on my experience I can only recommend you do not buy from this compan.y
Customer Service
Quality of website
Value For Money
Non-existant Customer Service
Ordered set of 6 E10 coloured Christmas light bulbs on 17 January. Arrived fairly quickly but were so poorly packaged that one was completely smashed - lucky it was only one. I tried to contact them through the website, then by email and finally by phone. The electronic messages were ignored and the phone calls had a recorded message to say that there was nobody in Customer Services to answer my calls. I then left a factual review on their website but this was deleted leaving just a positive feedback from Feb 2017.
If you are feeling lucky, then give this company a go, but best if you steer clear.
Customer Service
Quality of website
Value For Money
Fast Delivery
I ordered a Technics turntable belt, it was the best price I could find and it came the very next day!! You can't ask for anymore than that. Well recommended.
Customer Service
Quality of website
Value For Money
Buy My Batteries From Here. Fantastic Value Mu
Buy my batteries from here.
Fantastic value much better than the pound shop.
Prompt delivery.
Customer Service
Quality of website
Value For Money
Good Value For Money
Ordered a microwave fuse and hey presto my microwave is now working again. Found it hard to get this fuse so was pleased to find this site and it was delivered quick. Would recommend.
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