BIGUp Gadgets Reviews - www.bigupgadgets.com

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Latest Reviews

★☆☆☆☆
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“Night light ”

Written on: 16/05/2022 by tqBates50 (1 review written)

Don’t buy here. Horrible customer service. Product broke after 4 months and had only 1 month warranty. Hope they shut down soon.

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★☆☆☆☆
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“Do not buy”

Written on: 21/09/2021 by sginsbourg (1 review written)

Do not buy. Received a faulty product (DoA) and sent them a video proving it. After a prolonged email exchange, the agreed to a refund MINUS postage ... provided I post the product back at my own expense. They merely go through the charade of customer service with no intention of action. Their positive reviews appear to be fake.

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★☆☆☆☆
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“Buy your product elsewhere!”

Written on: 20/07/2021 by Millerrg152 (1 review written)

Awful customer service. Very abrupt and unhelpful responses at every stage of the e-mail exchange. Was overcharged and it was incredibly arduous task to receive my refund. The currencies are ‘changeable’ on this site so you’re not sure which $ currency you’re buying in. Have since read other reviews and wish I’d read them prior! Advise getting your product somewhere else.

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★☆☆☆☆
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“Do not go near this company. Sent good which were...”

Written on: 18/02/2021 by Alphabet0070 (1 review written)

Do not go near this company. Sent good which were defective and did nothing to resolve. Just walked away with my money. Did not reply to emails. Doesn't pick up the phone. Be warned.

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★☆☆☆☆
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“Very poor customer experience”

Written on: 19/07/2020 by hereu2 (0 reviews written)

I ordered a cable for my iMac from bigupgadgets and they sent a different one to what I ordered. Email response was every 2-3 days and they would not accept they sent the wrong item even after I sent picture proof. They slowly went through the motions but in the end, they wouldn't accept their fault and said they sent me what I ordered and that was the last contact. I would never recommend buying from bigupgadgets as they send a cheaper (old stock) part and claim they sent you what you ordered.

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