Awful

“Awful”

Written on: 02/07/2011 by RachD (1 review written)

I've never written a review before but I feel compelled to say how awful OutNow is, it is by far the worst company I have ever dealt with. I originally paid for three months DVD service ONLY. They automatically put me on one of their most expensive subscriptions afterwards (not stipulated in the terms and conditions of the package I brought up front). It took four months to finally cancel, I emailed everyday for weeks and they didn't reply. DO NOT USE THESE - it's near impossible to cancel and they take weeks to send DVDs out, overall a terrible service. I am now using Love Film instead and have had an excellent service from them.