Poor service & incomplete item

1.8 / 5
19% of users recommend this
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phJackson117's review of Yourspares - www.yourspares.co.uk


“Poor service and incomplete item”

Written on: 15/01/2021 by phJackson117 (1 review written)

Purchased a handle for my Gaggia Classic coffee machine and on receipt found there was no end cap? Therefore incomplete. Asked for cap to be sent to finish the order only to be told it's sold without it. Clearly not instructed about this on the item description. Will have to send back at my own cost as rudely told "The cost the return will be down to you as this item we ordered incorrectly, we do not list this to have the end cap or show this on the listing"

So if ordering anything from this site check you are actually getting what you order. Off to get the item from a reputable shop.

  • Gaggia Handle

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

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