Terrible Company

★★☆☆☆
1.8 / 5
19% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

LeeMacca73's review of Yourspares - www.yourspares.co.uk

★☆☆☆☆

“Terrible Company”

Written on: 13/07/2019 by LeeMacca73 (1 review written)

Bought a solar light, doesn’t work and they refuse to replace it. Terrible company, poor items, worse customer service avoid!!!

  • £300

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Yourspares's Response to LeeMacca73's Review

Written on: 20/07/2019

The garden solar light was purchased in June of 2018 so is unfortunately out of the manufacturers warranty period and we are unable to send a replacement. The customer advised that the product was in use last year and has been packed away for the winter. These lights contain rechargeable batteries which will not hold their charge for long periods of non use and will require a long charge or replacement batteries if they are no longer operating correctly.

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