Do not go here!

Click here if this is your business
★★★☆☆
2.6 / 5
39% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Premier Range - www.premierrange.co.uk

★☆☆☆☆

“Do not go here!”

Written on: 08/07/2021

We ordered a splash back based on their high-quality online images. When it arrived it was pixellated and obviously badly re-sized. Within 20 minutes of delivery we had called and asked for a return/refund/exchange as the quality was not acceptable.

The company refuses to acknowledge quality issues and sends conflicting information depending on who answers your emails.

I am in the process of writing to them as emails are getting nowhere, I have also logged a case with trading standards and will be escalating this further.

It is not possible to see reviews on their Facebook page as they have removed them, however there is a Facebook group detailing issues people have had with this company as well as internal, rude emails between employees about customers.

Highly unprofessional and would avoid like the plague!

  • 100

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0