Nextday Catering Equipment Reviews - www.nextdaycatering.co.uk

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Media Gallery for Nextday Catering Equipment - www.nextdaycatering.co.uk

Nextday Catering Equipment - www.nextdaycatering.co.uk

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Latest Reviews

★☆☆☆☆

“AVOID !!!!! ”

Written on: 12/05/2021 by Owena17 (1 review written)

Absolutely diabolical service , paid for an item which took 5 days to arrive so definitely not next day , but that’s only the beginning when the appliance stopped working after less than 4 weeks use , it took nearly 60 calls over numerous days & relentless emails which they never respond to , say they didn’t get them , even though 3 were sent via their own contact system on their web page ... Now they refuse to accept the return of the item & say I have to have an engineer look at it first… Read Full Review

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★☆☆☆☆

“Avoid like your life depends on it”

Written on: 14/04/2021 by SageConway (1 review written)

Do not under any circumstances use this firm. I am still waiting for the remainder of my order to arrive after over a month from placing order. They do not return phone calls or answer emails. It is impossible to speak to anyone at this company as they use a outsourced answer phone service that say “they will pass on message and the firm will call back within 72hours” , well I can tell you after 25 phone calls to them I have yet to receive one back. I beg anyone reading this review to think… Read Full Review

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★☆☆☆☆

“Absolutely atrocious service”

Written on: 14/04/2021 by Whiskas (1 review written)

I ordered an item from this "ficticious" company on the 15 of Feb, they took my money, and i haven't heard anything from them since, even, after numerous calls to their so called answering service. There is no way i would recommend this awful company to anyone. Do not touch with a barge pole… Read Full Review

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★☆☆☆☆

“Worst company I ever seen”

Written on: 26/03/2021

worst company. if i could put 0 on the stars i would as the dont deserve even one. I ordered a simple small item- i dread to think what happened if i ordered a larger product. They never got back to me, took the money, No reply for emails or calls(The call center will say it will take 72hrs to reply back, but they never reply you) they said they were waiting for the item to be received to then give me a refund- its been several weeks and nothing. Absolutely worst company. Don't do any purchase… Read Full Review

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★☆☆☆☆

“I ordered a gas hob along with an oven mid January....”

Written on: 09/03/2021 by AMMEL (1 review written)

I ordered a gas hob along with an oven mid January. They delivered the oven but not the hob. They took a further 2 weeks to provide a reason why and a solution. I gave instructions that I was to be contacted regarding the delivery as the shopping centre was currently closed. I heard nothing since. During a phone call this morning, he claimed that DPD tried to deliver 3 times despite people being in the centre all month and seeing no DPD drivers (many deliveries were expected so they were… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 25/02/2021 by CCampbell2107 (1 review written)

Same experience as the other legitimate reviews on here. Spent money on an ice cream machine a month ago, no delivery, no contact from Next Day Catering. I first emailed to ask if I could get tracking details, no response. I’ve now emailed several times, phoned over a dozen times only to be forwarded to their call answering service, who can’t help you, can only send emails on your behalf to NDC, who then refuse to respond. Answering service advise you will he called within 72 hours. Not… Read Full Review

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★☆☆☆☆

“Avoid this rubbish Company " Next day Catering "”

Written on: 10/12/2020 by ziHoover453 (1 review written)

What a joke company, the worst catering company in the UK, don't waste your time an money!! I bought a freezer month ago and they didn't delivery yet, I asked for full refund and they didn't reply my messages, email and phone calls. … Read Full Review

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★☆☆☆☆

“BAD service”

Written on: 10/08/2020 by SKGarg (1 review written)

They seem to have only a receptionist to take your details. No one ever calls back for existing or new orders. You will never get update on your order. Never seen this type of service. I am surprised they are still in business. AVOID… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID!”

Written on: 06/07/2020 by Blackburngb211 (1 review written)

1) No delivery time given. Just a phone call when I was at home to say they were here so I had to rush in (a 30-minute journey) to open up. 2) No delivery note left, just delivered and left. 3) Only half the order was actually there, without any information as to when the rest would be arriving. I had to chase this. 4) On opening, the chairs were not what ordered. 5) The replacements you sent were available direct from Ningbo at half the cost.  6) On assembly the chairs were terrible quality… Read Full Review

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★☆☆☆☆

“they are false advertising the items -”

Written on: 29/06/2020 by bteks (1 review written)

I purchased veg prep machine discs and waited to arrive 5 days - end of 5 days i noticed they refund my money without any communication - Tried to call the company several times no chance - email them no one replied! They are false advertising - selling the items that they dont have in their stock - never used them again.Had to return my machine since i have no discs!!! terrible experience… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 09/05/2020 by Holden16 (1 review written)

Avoid this company. No response for weeks. Had to place an order elsewhere. No refund.  Do not get done… Read Full Review

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★☆☆☆☆

“Do not place order with this company !!”

Written on: 14/03/2020 by 76Miller (1 review written)

After researching my item online Next Day Catering came in really competitive on the price. I was slightly suspicious so phoned them and asked if the item was refurbished and I also asked if the item was in stock. No it was not a refurbished item and yes it was in stock. So I went ahead and placed my order online. Surely as the name suggest Next Day Catering my item would be delivered next day or soon after it was in stock after all!!! I could not have been further wrong. I heard nothing… Read Full Review

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★☆☆☆☆

“Shambolic, dishonest company - avoid them. They...”

Written on: 21/11/2018 by Leonidas194 (1 review written)

Shambolic, dishonest company - avoid them. They advertised an ice machine as in stock for next day delivery, took our money and then...nothing. A week later they emailed saying it was out of stock - a week later! They promised a refund - none came. Six weeks later, no refund, I chased them and they said they had just processed it.  Two weeks later i chased again - no reply to their phone and I have asked the card company for a chargeback - very dodgy, they seem to make a business out of… Read Full Review

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★☆☆☆☆

“Worst company ever !! ”

Written on: 09/01/2018 by Ezequielm335 (1 review written)

Worst company ever and never experienced a customer service that awful !! Very good and quick to take your money though . I’ve bought a dishwasher for my restaurant who’s still under warranty and need to be fixed as not working properly...I’ve been fighting for a month and still nothing !!! They never phone you back. Awful ! Awful !!!!!!! Avoid ordering anything from this company !… Read Full Review

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★☆☆☆☆

“DO NOT BOTHER WITH THIS COMPANY!”

Written on: 03/05/2017 by Nathanielf1990 (1 review written)

Our item didn't turn up for almost 2 weeks. We eventually got through to someone and was told it would get delivered the following day. When that didn't happen we called again and advised by management " it was lost" (we ordered a BBQ - not entirely sure how this happens). It was then reordered but still without a definitive delivery date/time, and ended up being too late by the time it arrived. We were then issued with a returns fee & a 30% restocking fee! It has been a nightmare from start to… Read Full Review

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★☆☆☆☆

“Still Waiting”

Written on: 18/09/2015 by Katebax (1 review written)

This Company is a joke. They have taken £2000 of my money from my credit card and will not answer e mails, they fob you off on the phone and wont give me a date for my delivery of my servery or provide me with a tracking number of the courier details so I can contact them myself. One item came broken and they had the cheek to ask ME to send it back to the Company who made it myself, the contract of sale was with them , they should refund me. Please please don't buy anything from them… Read Full Review

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★☆☆☆☆

“Worst service I have experienced ”

Written on: 17/02/2015

They never answer emails : they never inform you of whats the state of returns : their 0844 number instantly puts you in a 10 minute wait queue - then goes dead. Rude on the phone when you do manage to get through. Goods arrived 6 days late. Returns process on the website asks you to ring their 0844 number to get a returns number. I waited 10 minutes and got cut off. 2nd attempt, they said they'd organise the pickup-which didnt happen when said. Absolute rubbish start to finish… Read Full Review

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Trader0's Comment

Written on: 04/06/2015

Final comment on this topic - only the threat of legal action against them resulted in my overpayment being refunded. I wont be using them again. Avoid.

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★☆☆☆☆

“Worst Customer Service”

Written on: 09/05/2014 by Joff (24 reviews written)

I ordered a Buffalo Wet n Dry Vacuum Cleaner on April 29, 2014. The monies of £44.74 were immediately deducted from my account. On 30 April, I was informed that the item was out of stock and that I can either wait until June for it to come back into stock or cancel the item. April 30, reply sent immediately to cancel and asking when reimbursement would be made. No reply May 1, another e-mail sent asking for confirmation of cancellation and reimbursement - No reply. May 2, a third e-mail sent… Read Full Review

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