AVOID AVOID AVOID!

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  • Customer Service

  • Quality of website

  • Value For Money

Blackburngb211's review of Nextday Catering Equipment - www.nextdaycatering.co.uk

★☆☆☆☆

“AVOID AVOID AVOID!”

Written on: 06/07/2020 by Blackburngb211 (1 review written)

1) No delivery time given. Just a phone call when I was at home to say they were here so I had to rush in (a 30-minute journey) to open up.
2) No delivery note left, just delivered and left.
3) Only half the order was actually there, without any information as to when the rest would be arriving. I had to chase this.
4) On opening, the chairs were not what ordered.
5) The replacements you sent were available direct from Ningbo at half the cost. 
6) On assembly the chairs were terrible quality; indeed 4 out of the 30 which were opened, broke upon first being sat on. I stopped opening after that.
7) No one answers phone calls
8) It takes days to get a reply to emails
9) Finally I get a person, who has been helpful, to arrange pick up
10) There is no time given for pick up, so I have to sit at a closed bar all day (I am also pregnant)
11) Pick up does not arrive.
12) No apologies, no contact made from yourselves out of courtesy to see if sorted
13) No alternative time given.
14) Now I have been ignored for over a week! Left with 50 poor quality chairs!

The owner, doesn't seem to care at all!

  • Chairs

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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