Unreliable & worst customer service

4.7 / 5
94% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Careem007's review of Marks Electrical www.markselectrical.co.uk


“Unreliable and worst customer service”

written by Careem007 on 30/11/2022

Bought an expensive LG washer dryer during black Friday offer and when I rang up to reconfirm the order, their phone staff assured me delivery on Wednesday. However I got confusing emails yesterday about refund and delivery at the same time. Even text messages recieved about delivery around 8.07Am in the morning. Also they sent me email saying can not deliver and stock was not available in the warehouse. Really?? The same item has been listed for 250gbp more now. Customer service on the phone could not care much and had a worst experience. Funds still not received to paypal. They can't even offer the same deal even they messed the order.
So many negative reviews and feedback about their aftesales service.

This is the 1st and will be the last time ever going to use this company

  • LG washer dryer £849

    Goods purchased & cost

  • Still waiting


  • Customer Service

  • Quality of website

  • Value For Money

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