Zero communication

★★★☆☆
3.1 / 5
54% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Stuffeddog's review of Inter-Spares www.inter-spares.co.uk

★☆☆☆☆

“Zero communication”

Written on: 27/04/2022 by Stuffeddog (1 review written)

Ordered an oven door seal but never received an order confirmation email as one normally receives after any online order. Over a week later and the product never arroved. Emailed them explaining all of this then received a reply asking ME for the order number, which of course I didn't have. Then nothing more for a few days. After I emailed them again they reoplied to say the product was due back in stock soon. What does that mean? No estimated date or time or anything. So they are happy to take my money despite a product not being in stock. Their website doesn't state that the product isn't in stock. If it had I would have used another company. Still waiting for the product.

  • Goods purchased & cost

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