NIGHTMARE EXPERIENCE

“NIGHTMARE EXPERIENCE”

Written on: 24/09/2020 by UNSATISFIEDMADPERSON (1 review written)

I ordered some fridge/freezer seals costing approx £150. According to Interspares website they were correct for the make and model. When they arrived they were not correct. I returned them in accordance with their returns procedure. Obtaining the refund was a nightmare. They never answered the phone, I left numerous answerphone messages which they never returned. I sent emails which were not answered. Eventually I referred it to the ombudsman and would you believe it a refund was eventually received. It was 5.56% less than I paid without explanation for the reduction. I am a reasonable private individual who purchased these seals in good faith. Their after sales service is none existent. I do NOT recommend you use this company however desperate you are.