NIGHTMARE EXPERIENCE

★★★☆☆
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UNSATISFIEDMADPERSON's review of Inter-Spares www.inter-spares.co.uk

★☆☆☆☆

“NIGHTMARE EXPERIENCE”

Written on: 24/09/2020 by UNSATISFIEDMADPERSON (1 review written)

I ordered some fridge/freezer seals costing approx £150. According to Interspares website they were correct for the make and model. When they arrived they were not correct. I returned them in accordance with their returns procedure. Obtaining the refund was a nightmare. They never answered the phone, I left numerous answerphone messages which they never returned. I sent emails which were not answered. Eventually I referred it to the ombudsman and would you believe it a refund was eventually received. It was 5.56% less than I paid without explanation for the reduction. I am a reasonable private individual who purchased these seals in good faith. Their after sales service is none existent. I do NOT recommend you use this company however desperate you are.

  • Fridge/freezer seals. Approximate cost £150.

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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