GLOTECH WARNING

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Artymarty's review of Glotech - www.glotech.co.uk

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“GLOTECH WARNING”

Written on: 27/10/2021 by Artymarty (1 review written)

WARNING
My LG washer dryer suddenly stopped working and I called Glotech to fix it. After waiting at home all day, the workman arrived and said the fault is either this, or that, broken (I had gathered this much from a Google search). A phone call to HQ quickly progressed from ‘the parts are not available’ to ‘we can take away your (three years) old machine and sell you a new one’. So, I got nothing for my £78, not even an engineer’s report…I asked in vain several times.
Glotech shouldn’t have accepted a job they couldn’t undertake. Secondly, they shouldn’t have had the nerve to keep the money after their own failure.
They’ve just grabbed my money and run.
When I complained to LG about premature obsolescence, they said that’s not correct and fixed it, so I had to pay again. 

WARNING

  • LG Washer Dryer 'Repair' Visit £78.00

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