Appaling repair service

3.9 / 5
77% of users recommend this
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markbradfield's review of Glotech -


“Appaling repair service”

Written on: 30/11/2020 by markbradfield (1 review written)

Do not use this company for repairs! Absolutely appaling service. Initial visit happened and spare part paid for by me in advance but then the problems start. Not advised that defrost needed for repair so engineer arrived and was cross as he had to cancel appointment. he claimed he would be back in 2 days to carry out repair but no show and on calling Glotech ni appointment available for weeks. next 2 appointments cancewlled by Glotech on the day engineers supposed to come. Months later I am still out of pocket for the part and no repair. have taken days of work, defrosted fridge and freezer 3 times and no repair. Now asking for full refund and cancelling order. Absolutely useless service!

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