AVOID THIS FIRM

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THCH's review of Glotech - www.glotech.co.uk

★☆☆☆☆

“AVOID THIS FIRM”

Written on: 06/07/2020 by THCH (1 review written)

Booked a repair for the freezer part of a fridge freezer - paid the £98 - guy came said the problem was it needed a regas. Came back 2 days later to do it - had to pay another £90 for the regas.
It didnt work the freezer is the same as it was before .
Rang and was told it was now unrepairable and would have to buy a new one ! Tried to make a complaint - they have no procedure - the main number on the website is false. Had to send a message via website and got a call back from a guy in one of the offices. Not a manager not someone who dealt with complaints just a sales guy. Refused to refund my additional £90 as it hadnt worked - i asked for a manager and was told they would call me back that day . Been a week still waiting.
Dont make the same mistake I did ....
AVOID THIS FIRM !!!!!

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