Dyson customer support is a misnomer

Click here if this is your business
★★☆☆☆
2.3 / 5
From 6 reviews
33% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Brousseau's review of Dyson - www.dyson.co.uk

★☆☆☆☆

“Dyson customer support is a misnomer”

Written on: 03/11/2019 by Brousseau (1 review written)

Dyson support is very poor. Telephone answered every time as "Experiencing High Call Volumes" So far 5 attempts each of 30mins + go un-answered as indeed so far have email attempts. Amazingly as a test I managed to get through to Sales in just over a minute...Funny that. Being the second Dyson machine we have become quite suspicious of their quality despite all the design and engineering puff they are always on about. The product is no longer unique, there are alternatives and I am wondering if Dyson are living on a dated perception of quality their continuing technical support delays would seem to confirm that. I am still waiting

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0