Damaged my property, won't repair!

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dmagui's review of ao.com

★☆☆☆☆

“Damaged my property, won't repair!”

Written on: 22/01/2020 by dmagui (1 review written)

Paid for installation of new ovens and removal of old. On removal, the team dropped the oven on our front porch, damaging the step and the tiling. AO asked me to obtain quotes from builders on my own time, then after I'd found one willing to do the job told me it was too much and they would only pay for new tiles, not labour! Which was a quarter of the cost of the job! Shocking service, now left with a porch with cracked and broken tiling to fix at my own expense. Illegal and wrong!

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