Terrible customer service

★★★☆☆
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45% of users recommend this
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garethjamesbeaumont's review of Wowcher www.wowcher.co.uk

★☆☆☆☆

“Terrible customer service ”

Written on: 22/01/2022 by garethjamesbeaumont (1 review written)

A customer service operated by arrogant obnoxious individuals.

Great until you encounter a problem then when you realise is that they have gone out of their way to remove all contact between Customer and themselves in person. I love it when companies do this, as it immediately highlights the lack of interest they have in providing any service to you.

When you finally get a response 24 hours later on WhatsApp you then realise you’re dealing with such an obnoxious tool of a man that evidently they are trained and have it approved to be the absolute joke that they are.

The arrogance of people who apparently seem to have delusional ideas about their own position and authority in life, whilst patronising and treating you with content believing they are somehow superior.

My favourite is I’m trying to force you to not have a refund but to take credit so they don’t have to then give you your money back. Again this is clearly another example of their somewhat deceptive behaviour as you are entitled to a refund, why would I want a voucher credit voucher but I could only spend with them rather than have a refund when I can spend that money anywhere else globally.

Didn’t really use in a great deal in the first place, and you could be giving me something for free, but if it was from Wowcher I’m sure you can imagine where I tell them quite happily to go and stick it.

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