Wowcher www.wowcher.co.uk Review

★★★☆☆
2.6 / 5
45% of users recommend this
  • Customer Service

  • Quality of website

Trulypeeved's review of Wowcher www.wowcher.co.uk

★☆☆☆☆

“I have been having trouble to get refund from wowcher...”

Written on: 29/11/2021 by Trulypeeved (1 review written)

I have been having trouble to get refund from wowcher for an item purchased that never turned up! On the help ‘chat’ I’m told I didn’t redeem, I sent photo of proof of redeeming, I had to contact the merchant myself, Genova International, do not buy from them. This has been ongoing since 7th October. Am now told that as it has been longer than 30 days I am only entitled to 50% credit voucher…..I have emailed wowcher and Genova Int on a daily basis but getting nowhere. This is maddening and wrong. DO NOT USE WOWCHER

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