Take your business elsewhere in my opinion

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Robster8923's review of Wowcher www.wowcher.co.uk

★☆☆☆☆

“Take your business elsewhere in my opinion ”

Written on: 10/09/2020 by Robster8923 (1 review written)

Now this is a really interesting experience. I purchased a set of four Moroccan garden lights at a cost of £68 (£8 post and packaging). The picture looked amazing of the lights.
When I received the items some five weeks later. The bulbs were smaller than my small finger nail.

The items were not suitable for my garden. I sent the items back and requested a refund which should be £60as it cost a further £8 to return them.

I have dealt with four separate people deciding whether I should get a refund. The latest guy has decided I have gone over my 30 days and under European law they are only giving me a Wowcher credit refund worth £33 in a Wowcher credit.
Guess what nobody is responding to my emails now. It is £60 to go through the smalls claim court which means I will get nothing back.

I shall go through the legal process just to make a point. Give the company a miss they clearly do not cooperate when items are returned. Be careful

  • Moroccan garden lights £68

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

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