I would give zero stars if possible

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dougiemcg's review of Wowcher www.wowcher.co.uk

★☆☆☆☆

“I would give zero stars if possible”

Written on: 28/08/2020 by dougiemcg (1 review written)

I would give zero stars if possible.
I received items which were nothing like what had been advertised and returned then to the vendor. The company apologised and informed me that Wowcher would refund me. They chose to reimburse me with Wowcher credit. It is my right by law to a full cash refund. I have told them this over the course of over a dozen emails and messages through their messaging service. This has taken weeks upon weeks and I still have no refund.
I have never dealt with a more misleading and unhelpful company in my life. I have reported them to the Government body dealing with these matters and informed them of this yet still have received no refund.
I will never shop with them again. I can see by the comments here that I am not alone.
How this company have not been held to task over breaking trading standards is beyond me.
My advice to everyone would be to avoid shopping here at all costs!
The generic replies on here to every single criticism that has nothing to do with the complaint at hand should give a good indication to the kind of company you are dealing with.
You have been warned!.

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