Tastecard Reviews - www.tastecard.co.uk
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“Beware taste card are after your money a very shady...”
Written on: 19/08/2019 by Mangokey (1 review written)
Beware taste card are after your money a very shady business if you ask me most of the discounts obtained through your subscription can in reality be obtained anyway plus the auto renewal is there cash cow no customer care here. I can’t believe this company has not been investigated I’ve done some poking around and it seems this is not an isolated few but pretty much a whole host of people are feeling this way and the company will not even entertain you this company’s revenue is mostly… Read Full Review
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“AVOID TASTECARD THEY ARE DISHONEST.”
Written on: 05/06/2017 by Johnhutchinsonuk (1 review written)
AVOID THIS COMPANY. THEY HAVE NO INTEREST IN ANYTHING BUT YOUR MONEY AND THEY ARE DISHONEST. Two years ago I got two tastecards on a short introductory offer - we are a family of 4 so needed 2 cards to get most of the deals. The card didn't work for us because of the limited choice of restaurants on the scheme. I phoned and cancelled the cards - they admit that they have a record of this. In 2016 they billed my CC without my authorisation for the full yearly price of £39.99 x 2 cards =… Read Full Review
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“Avoid - better free and faster options out there”
Written on: 04/07/2016 by isjulesj (1 review written)
Similar issue to another reviewer below, Took payment of £39.99 before renewal date. I'd not bother, apps like 'voucher codes' have exactly the same offers out there with no initial cost to gain access. I was given a 3month free trial and I think I used the app once for the above reason. The software is slow and very out of date. Their tactics are on a par with someone like Ryanair. Avoid the unnecessary hassle of using them. Would definitely not recommend the service to friends and… Read Full Review
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“AVOID - RIP OFF!”
Written on: 09/05/2016 by Warner426 (1 review written)
Took payment of £39.99 before renewal date, despite the fact that I'd emailed to cancel and also had automated acknowledgement back from them. Will not budge on refunding - have now got Credit Card company to intervene - hopefully they'll have more joy than me. Constantly emailing Tastecard and they reply with copied text, which doesn't answer my questions to them, they're just going round and round in circles with excused. … Read Full Review
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“They don't allow negative reviews.”
Written on: 17/04/2016 by Mlipman4 (7 reviews written)
Whilst the card is good value and has allowed us to gain very good discounts, I have a problem when it comes to writing negative reviews on their site. They won't print them!! I've tried twice and both times they haven't been printed. I tweeted them and they gave me some rubbish about why they don't print negative reviews, but the real reason is that they don't want to upset the restaurants that pay to use their service. This kind of practice is pathetic because if you only use Tastecards… Read Full Review
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“Disgraceful code of practice”
Written on: 19/03/2016 by zmCrawford353 (1 review written)
Cancelled my membership in writing two weeks prior to cancellation citing lack of choice and inability to use it in my local area and they claim they didn't receive it (funny how this didn't happen with the other correspondence I sent the same day!!). Then they took £39.99 almost a week before my membership ran out. When I complained I was told that it was my problem and there would be no refund. So I'm out £39.99 for a service I can't use. Further to this my welcome pack only arrived a few… Read Full Review
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“Exploits customer through loop holes in consumer act 2015”
Written on: 01/03/2016 by Andersenak487 (1 review written)
I was charged an amount of money, I contacted them to discover why they said it was a renewal cost. I informed them I did not want this service but they refused to give me a refund. They mentioned that they notified me via email (which is a lie, I check my emails daily and I have not received an email from them). They told me I do not have rights and will not be given me a refund. Be careful guys I would avoid using this company altogether… Read Full Review
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“Hoax ! ”
Written on: 17/12/2015 by Ashalondon (1 review written)
I signed up for the 3 months free subscription expiring on 21 Dec 2015. I received an email saying the rolling subscription of 12 months and £39.99 was credited from my bank account on 17 Dec 2015. Upon calling customer service to cancel it, they claim that a reminder was sent which clearly was not sent to me. Technically, I called 4 days before the expiry date and still calling them was like hitting a brick wall. The whole means of explaining customers regarding the subscriptions is… Read Full Review
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“Appalling”
Written on: 19/09/2014
We joined because of free tablet,which they then decided they could not supply,trying g to get refund was a nasty experience,they kept telling me it had been paid,it had not,had to get bank involved. After I did that the refund miraculously appeared in bank account. And they advertise "friendly"staff,I certainly did not come across ANY friendly or helpful staff. Do not waste your money… Read Full Review
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“Onerous Terms of Auto Renewal”
Written on: 27/03/2014 by totallypeedoff (3 reviews written)
BEWARE - If you sign up for this card and don't use it like me, you naturally delete all emails from them as you're not going to renew it. BIG JOKE - YOU WILL BE AUTOMATICALLY RENEWED unless you cancel before the renewal date which is printed only on the card you threw away!!! Once renewed you cannot get a penny back - not anything. The 7 day coling off period doesn't apply either as it's a renewal not new! Also this card isn't that popular - DO NOT BUY IT - BUY GOURMET CARD INSTEAD if you eat… Read Full Review
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“Beware Auto Renewal”
Written on: 11/02/2014
Beware, Beware, Beware. Sharpe practice at best. When you sign up you are agreeing to automatic payment renewal in the dreaded Terms and Conditions. Worse still you are told you can cancel up to the day before your membership ends but they put an expiry date on your card a week after your membership end date. Companies who have a product worth selling don't need to employ sharp practice to get repeat business. Avoid. Membership costs between £25 and £60 a year dependant on the offer you take… Read Full Review
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“small print mislead customers - so not a good deal...”
Written on: 06/01/2014
The terms at different restaurants are misleading - causing embarrassment at time of use for the member. Just see the waitor's face when you present the card. Like begging for the discount. Items on the menus being excluded at their will. Overall have had very embarrassing experiences nearly 50% of the time. When I add the saving, barely cover the membership amount. Who wants to have the embarrassment attached to using it for bonus? I don't!… Read Full Review
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“very difficult to cancel”
Written on: 31/10/2013 by julieem (1 review written)
If you have one of these cards and you want to end your membership - THE EXPIRY DATE ON YOUR CARD IS NOT THE DATE THAT THEY AUTO RENEW YOUR MEMBERSHIP. The memberships is renewed, if you havent already cancelled ,about 6 days BEFORE the date on your card and there is NOTHING you can do about it. BEWARE!!!… Read Full Review
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“Hasn't yet paid for itself.”
Written on: 02/07/2013 by Peetle (2 reviews written)
I got one of these in a half price deal through work, though it turns out this "deal" is readily available and no one pays the full £70. I've not managed to use it enough to recoup even my reduced outlay. Participating restaurants won't accept it on popular days and our local Pizza Express only accepts it on telephone bookings - so we stood in the nearly empty restaurant and rang them up to book a table. They didn't like that but we got the discount. On another occasion in a different… Read Full Review
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“Waste of money- Many restaurants do not accept ”
Written on: 25/06/2013
Had it for a year and noticed that many restaurants on the taste card app do not offer the discount when you phone. Others change the offer and place restrictions on them. Other also change their offer, saying maximum 2 people when the app says 4. I have also had one say no tap water for taste card customers. Also the reviews of many restaurants on the app are very inaccurate. Example was one restaurant had 4/5 stars I would have given it 1. I posted a review but it never for published. In… Read Full Review
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“Problem with Reviews ”
Written on: 28/04/2013
Although I recommend getting this card (Tastecard) if you like eating out a lot but unfortunately have found that the reviews shown on their sites are censored and inaccurate, I left a few bad feedbacks for some awful restaurants and they were just omitted/not shown which I found disappointing. I did complain to them but they didn't reply. I thought that the whole process of a feedback system is to be honest with customers and inform people of the good/bad and ugly but obviously not in the case… Read Full Review
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Agileservices's Comment
Written on: 15/07/2015
You have hit the nail on the head.
Restaurants do sometimes fully honour the Tastecard terms. But only some.
A serious case is the Alexander the Great in NW1. They exclude all the fish and grills!
But Tastecard in their own writeup list all the fish dishes!
If you complain to Tastecard, they wait three weeks and give a non committal reply but don't make any changes to their writeup or post your review!
Simply they don't care!!!