Wrong item sent & no refund 11 days later

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Guest's review of Very www.very.co.uk

★☆☆☆☆

“Wrong item sent and no refund 11 days later”

Written on: 03/12/2021

Very sent me a Tefal Blender when I ordered a Vtech activity desk. I returned the item the same day and 11 days later I am still awaiting a refund. I have now rang Very 3 times and an investigation is now being launched. All this should be done by Very after I have had an immediate refund. I have no goods as ordered, had to travel 9 miles to return the wrong item to Yodel Collect Plus and am left very disgruntled. I would not recommend this company and will not be using them again. Customer Service seems to be an exercise in fobbing off.

  • V tech activity desk 44.99

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