absolutely rubbish customer service

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  • Customer Service

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SladePritchard's review of Very www.very.co.uk

★☆☆☆☆

“absolutely rubbish customer service ”

Written on: 08/10/2021 by SladePritchard (1 review written)

absolutely rubbish customer service
pre-ordered an item with Very ,comes the release date and I noticed item is in stock on their website but mine wasn't shipped.called their customer service and while I was on hold for 15 minutes item sold out.
customer service was completely useless and unhelpful they simply told me to check website for stock and place a new order whenever there is stock! no information when stock arrives and why they didn't complete my order before taking new orders!
not even an apology.
they simply don't understand the meaning of pre-order and order fulfilment.

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