Written on: 21/06/2022 by Kaileee491 (1 review written)
Had a awful experience using John lewis. Brought my wife a Dyson hair kit that she has wanted for a long time for her birthday.
Cost £480 and you think your money would be safe as you are buying from them and the delivery is signed for and tracked.
We never received the parcel and on the tracking it said it was delivered at 12.30 even tho me and my wife didn't get home until gone 5 and their was a x in the box.
They didn't leave any calling card to say they tried to make delivery or delivered to a neighbour which I have checked with them.
So basically John lewis have just taken £480 from me and all they say if you got a issue contact your card provider as its nothing to do with us.
Absolutely disgusting service and if you care about your money I would avoid at all cost
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