Attempting to speak with furniture dept Poole

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SoniaStout's review of John Lewis www.johnlewis.com

★★☆☆☆

“Attempting to speak with furniture dept Poole”

Written on: 25/09/2021 by SoniaStout (1 review written)

Called Poole number from Google. Waited 12 mns before call was answered only to find that it is a call centre. They would send a message to Poole store to get in touch. Queried how long that would take as I wanted to pop in to sort out furniture for my new home. By end of day! Seriously? I cannot hang around waiting for a call which may or may not happen. So disappointing as I have always purchased from JL in the past and loyal customer for many years. What is happening at John Lewis, no longer the country's favourite store...I am going elsewhere.

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