written by Cochranad162 on 07/07/2021
I order an eye serum and have not received it and u charged me 6.95 i want my money back if this is how u do business it is pretty crappy I had ordered Cezaria and this eye serum popped up and i had to ordered it.
written by on 21/03/2021
I placed an order on this site. They said they would follow up with payment instructions. That’s weird enough, but then I never heard from them. I contacted them several times through email and their website, and never got anything back. After reading other reviews, don’t bother with this site. The prices look good, but it’s not real.
written by Nasirp410 on 07/05/2019
Good name for the company, as have heard nothing, so definitely HushHush. Their customer service does not exist
written by KEMSIN on 02/02/2017
I purchased an iPhone 6 and on the description they stated the item wouldn't hardly have no scratches, it was completely terrible and had to deliver the item back. I sent the phone back straight away within days of receiving it. I have not yet received my refund and its been almost a month, this website is very terrible DO NOT TRUST IT. They have no problem accepting your money but can't refund it back, the communication with customer service is absolutely terrible. DO NOT TRUST THIS WEBSITE AT ALL.
written by Deangx250 on 22/12/2016
ordered wine 22/11/16 nothing has arrived however my credit card has been debited on that day for £59.00.
written by Cfstew on 03/12/2016
Ordered this for my mum but it never arrived. voucher went through fine but no response even after I sent numerous emails. Thank goodness for PayPal! Definitely don't buy anything from hush hush!!!
written by zaMcClanahan390 on 31/10/2016
We ordered an electronic car for my sons birthday. Redeemed the voucher and thought all was well. Three weeks later still haven't recieved the car! Emailed customer service and they said they would investigate and reply. That was a week ago! Still no response! We have emailed again and no one comes back to you! There is no phone number for this company a nice get out for them! We have contacted our bank and the payment has been taken. Thankfully we have used our credit card and hopefully can claim it back. Terrible company, terrible service. They are pretty much just taking people's money! It's not right! Will be reporting them to trading standards.
written by metrocab on 31/10/2016
Ordered product nothing arrived despite several emails being exchanged this company deserves no stars I hope they try to sue me for saying this .
written by ertyuioplkjhgf on 29/10/2016
I bought a pair of shoes they did not arrive Tried to email all bounced back no phone numbers Logged in they claimed I had not purchased any items Contacted my credit card provider shoes were paid to hush hush.com So I asked for my money back Glad I paid with credit card because if I had paid by Debit Card I would have lost it NEVER BUY FROM HUSHHUSH.COM
written by on 13/09/2016
People please do not waste your money buying anything through this company, they have no communication, nor customer after care when something goes wrong or you don't receive your order, up to this day I never received my goods I bought from these people nor did I get my money back, I purchased a phone from hush hush end of July and I never received the phone I have written numerous times to hush hush and I never get any response, I have been writing to the third parties involved and I don't get any response neither, it's a shame that these kind of people get away with taking people's money and still see them running their business like everything is fine and still doing the same over and over again, I wish I could give them a zero cause they don't even deserve a 1 at all, people to save yourselves trouble and hassle stay away from this so called hush hush website, better websites out there were you actually receive the things you buy
written by maggregg on 06/07/2016
Bought refurbished I-pad four in april. it has developed an electrical fault. I have sent e-mail and wriiten to Hushhush. letter signed for. I cannot get a response. the three month warranity is due to expire soon. Only option left to me is trading standars or small claims court. Would like feed back on any new ideas on how to contact customer services at HushHush. I loved the i-pad as it enabled me to keep in touch with my scattered family. Now it is unuseable. I wish I had read customer reviews before using HushHush as they receive very poor ratings.
written by Karissaq1970 on 05/07/2016
On trying to redeem my voucher I could not enter it as there was no place to enter it I would please like help with this matter
written by Parkerg405 on 18/06/2016
Bought some garden furniture which cost £279.00 plus £17.00 for postage, that was on the 21st April and I still have not received the furniture. I have emailed them four times with NO response. Gone through Resolver with still no response. Next step trading standards. Do Not ever use this company. No way of speaking to someone which is handy for them. Even tried to contact through Mighty Deals - still nothing.
written by TrinityHarris440 on 01/06/2016
Took £20 from my account. Never sent me an email to confirm order and no one is responding still chasing 5 days later. Basically fraudster and confused as to why nothing is being done.
written by Franklin26 on 23/05/2016
Ordered a super King memory foam mattress and received a king size instead got in touch with hush hush e/mail only and got no help from them or the supplier after to months of being given the runaround by both company's finally resold it on gumtree at a substantial loss. Do not use this company
written by aak1962 on 15/05/2016
I bought an Armani watch on the site a few months ago which had a defective metal chain. It comes off every time I move my hand as the latch is defective. I contacted the customer services at Hush Hush and had a reply from them to say they source it from Poland and was given a website address to contact to sort it out. I have since emailed them four times which they have not had the courtesy to acknowledge. I have contacted Hush Hush again and they have promised to get the merchant get back to me and I am still waiting. I cannot wear the watch as it is not fit for purpose. Hush Hush true to their name have gone hush since. Please do not buy anything from the site as they will not reimburse or offer an alternative should things go wrong. I will consider taking this up after speaking to Citizen's advice bureau.
written by AdenSmith60 on 13/05/2016
Over two months and still waiting for the promised refund. Plenty of excuses but no action. Now proceeding with trading standards advise as they are in breach of distance selling rules Take my advise and have nothing to do with this company, they are at best incompetent or I suspect totally dishonest, doing all they can o keep your cash. Does anyone have their actual address as I would like to visit. BBC watchdog ...interested?..
written by compratoreonline on 07/05/2016
I ordered a NutriBullet which never arrived. When I contacted them they were very unhelpful. They said I didn't reconfirm the voucher,but I didn't receive a voucher, I think its just a trick to avoid sending you the product. They said there was nothing I could do, but how can a company not supply the goods and still keep my money! They even took £7.90 shipment, for something that was never shipped. A total rip off, a disonest company, avoid at all costs. The product may seem a bargain at a greatly reduced price, but when it doesn't turn up its really a very expensive product!
written by German482 on 05/05/2016
TAKEN PAYMENT- NO ITEMS RECEIVED. NO REPLY TO ANY EMAILS. WILL BE TAKING THIS TO TRADING STANDARDS!!!! WOULDN'T EVEN GIVE THEM 1 STAR
written by on 02/04/2016
I was about to pay with my card and then I realised that they did not even ASK OR HAVE MY DELIVERY ADDRESS,I became suspicious, so I looked at the reviews and it's really bad reviews,,,my Goodness,,,how are they getting away with this. THIS IS WHAT I DID NOT LIKE..
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