Ridiculous charges for delivery & returns

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NOTBUYINGAGAIN's review of House of Fraser www.houseoffraser.co.uk


“Ridiculous charges for delivery and returns ”

Written on: 10/01/2022 by NOTBUYINGAGAIN (1 review written)

No free returns via post so HOF wants Royal mail registered returns which cost £6.30

I was supposed to get a refund of £4.99 when they cannot send me a replacement (chose bigger size of the delivered) of my order, if not in stock. But, I was refunded only cost of the item.

Altogether, HOF made me spend £ 11.29 in delivery and return.

I regret this purchase from HOF.

I will not be placing any future order with House of Fraser. Appalling charges.

First and last mistake of this kind!



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