Home Shopping Selections Reviews - www.hss.uk.net

★☆☆☆☆
1.2 / 5
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Home Shopping Selections www.hss.uk.net

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Latest Reviews

★★☆☆☆

“Promise to pay returns on faulty goods a mith”

Written on: 19/11/2020 by jacquelinio (1 review written)

I ordered a solar light, it was faulty on arrival, I asked for a replacement and was told if I sent my postage receipt they would refund my postage. I have contacted the company three times, once by telephone, and twice to send my postage receipt. It was a small amount some £4 plus but to date after 2 months no refund. I won't be using this company again… Read Full Review

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Was this review helpful? 1 0
★★★★★

“Good service”

Written on: 29/09/2020 by rnmh1964 (1 review written)

I have ordered twice from this company and both times I have received my order within a week so very pleased. Items were as described… Read Full Review

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★☆☆☆☆

“Absolutely useless company”

Written on: 10/07/2020 by Meierfq93 (1 review written)

Ordered electric chainsaw arrived on time and all was well, filled with chain oil and used it for first time worked well but noticed after use oil reservoir cap was missing I no I tightened it up it worked itself free I concluded it was a fault on cap.I rang company who told me they could supply new cap but it would be chargeable this I accepted and agreed to pay, package arrived but no caps in envelope rang company they said they would send out more, same day I checked e-mails they said they… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Avoid at all costs!!!”

Written on: 22/06/2020 by Alvisona (1 review written)

Suffice to say I've resolved to saying goodbye to my money and to not receiving the goods… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Avoid this company ”

Written on: 17/06/2020 by Emmapither91 (1 review written)

Please avoid this company at all costs. They take your money immediately, you then cannot get through to anyone - I waited 30 minutes to get through several times which costs a small fortune using a mobile phone. They were useless, after said I would receive a refund in a COUPLE OF WEEKS! We’ll see if I do, but I doubt it. Absolutely useless and they almost laugh at you on the phone when you call them out on their behaviour and policies. Am reporting to trading standards also… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“ordering review”

Written on: 01/06/2020 by GiovannyWright (1 review written)

on the invoice it states delivery in 48 hours.after two weeks I am still waiting for my goods.I have emailed twice but have not had any reply.so much for customer care… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Miss Representation of products”

Written on: 27/05/2020 by MrMParsons (1 review written)

From the latest catalogue, I ordered an expanding hose (page 5). When the product arrived I found that not only was the product fitted with all plastic end fittings, but with the same fitting on both ends of the hose, so that it would not fit onto a standard hose without modification. The much vaunted in the advert brass fittings were nowhere to be seen. I modified the hose to fit a standard hose, but decided to take Home Shopping Selections to task over their miss representation of the… Read Full Review

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Was this review helpful? 4 0
★★☆☆☆

“wireless headphones with out battery charger”

Written on: 01/02/2020 by Backspinner39 (1 review written)

Early last week I purchased a set of Wireless Headphones from Home shopping Selections. The headphones worked alright both with the wireless mode and normal mode but sadly there was nothing in the package to recharge the batteries .After looking over the box which they came in i noticed they were made in China,the country which has had so much praise for its great improvements in technology and engineering but yet putting something in the package to charge the batteries seems to be beyond… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“Appaling. False email and non existent phone number. ”

Written on: 07/12/2019

Ordered two items. One was acknowledged 5 days the other no acknowledgement at all. Phone number and email address that appeared on Acknowledgement were not in service. You don’t want to hear the rest of the story, a tale of non delivery and wrong product and duplication. Poor sod who took my call ( finally given on the bottom of the final email.) had to take a tirade of verbal complaint. The one product that arrive ( 3 times) Was of dubious quality. This firm unfit for trading… Read Full Review

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Was this review helpful? 6 0
★☆☆☆☆

“Nearly impossible to contact”

Written on: 27/11/2019 by ColemanGibbons (1 review written)

I wouldn't recommend thi company to anyone. I ordered a couple of items and when they were not delivered I tried to contact them. Their website said I didn't have any orders outstanding and they did not respond to emails. Also, the phone number on the website is permanently engaged. I eventually managed to get through to them.  One of the items I had ordered was out of stock and their estimated delivery was 30 working days.They seemed genuinley surprised when I told them I was surprised that… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Rubbish product”

Written on: 03/11/2019 by Dan4 (1 review written)

Bought sheet suspenders. Do not work. Tried writing report to this company and tried 3 times. No answer. The products are not fit for purpose. Avoid this company… Read Full Review

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Was this review helpful? 0 0
★☆☆☆☆

“rubbish company”

Written on: 09/10/2019 by hrep (1 review written)

Am trying to get a reply about recent order not aknowledged, if no response within 24 hours am writing to trading standards and other complaint services to see what they can do. Suggest other disappointed customers do likewise… Read Full Review

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Was this review helpful? 4 1
★☆☆☆☆

“Non-Premium rate phone number”

Written on: 11/06/2019 by Peacelovemagic (1 review written)

This company is the WORST company I have EVER had the displeasure of dealing with. Numerous ignored emails and phone calls to get my refund. A number of people on this site could only get through to them on a premium rate phone number, so i thought I would help you all to seek redress with the phone number I used to get through to them which doesn't charge you to call. Good luck! You'll need it with these merchants… Read Full Review

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Was this review helpful? 6 0
★☆☆☆☆

“I ordered two heaters, for £20 and received an almost...”

Written on: 11/04/2018 by Beaglemum (1 review written)

I ordered two heaters, for £20 and received an almost immediate email, proclaiming my items had been dispatched. Not heard anything since. I have tried using the given number, it is not a valid number. I have tried emailing them, with no success. The email address given is not valid either. So no way of contacting them… Read Full Review

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Was this review helpful? 7 0
★☆☆☆☆

“Incomplete order. No refund. No reply to emails”

Written on: 15/03/2018 by JairCostello (1 review written)

I ordered and paid for three of the same item. It was a special offer. Two of the items were delivered in the same package. I have been unsuccessful in receiving a reply to emails or a refund for the missing item. This is robbery! I would not recommend this company to anyone… Read Full Review

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Was this review helpful? 6 0
★☆☆☆☆

“Correspondence to my deceased wife”

Written on: 11/03/2018

Received Free National Lottery Lines as a 'loyal customer' of Home Shopping Selections. The letter and voucher were addressed to my late wife, who died in 2012. Unbelievable. Disgraceful… Read Full Review

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Was this review helpful? 7 0
★☆☆☆☆

“Thank you everyone for your reviews. I decided not to...”

Written on: 24/02/2018

Thank you everyone for your reviews. I decided not to submit an order… Read Full Review

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Was this review helpful? 6 0
★☆☆☆☆

“Was about to make an order ”

Written on: 18/02/2018 by AmelieCarver (1 review written)

Was about to make an order of nearly £100, lucky i clicked on the wrong link and saw all your reviews. I have saved myself a lot of trouble as i never bothered sending the order. Thank you everyone for your comments you have saved me a lot of money… Read Full Review

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Was this review helpful? 8 0
★☆☆☆☆

“Marketing to deceased father”

Written on: 05/02/2018 by LucyBurns (1 review written)

My father has suddenly received marketing 2 years after this death from this company. He’s never signed up to this before he passed and all companies are supposed to check the deceased database. I’m just thankful I checked the mail and no my mum. This is a disgrace!… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Trapped by HSS”

Written on: 03/02/2018 by PersephoneCoates (1 review written)

Don't buy anything from this company. Once you do you're trapped. They go on sending masses of bumph and it's almost impossible to stop. Eventually I decided to call their order line. First message says they'll charge 10p per minute for the call and there are four callers waiting... So paying for their delay. Got through and I hope I've succeeded in removing myself from mailing list. Cost me 60p... It's taken me months to get round to doing this because I knew it would be a hassle. In… Read Full Review

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Was this review helpful? 7 0
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