Pathetic excuse for a business

★★☆☆☆
2.2 / 5
36% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Nbego's review of Heal's www.heals.com

★☆☆☆☆

“Pathetic excuse for a business”

Written on: 22/07/2022 by Nbego (1 review written)

Ordered a sofa. Took 6month to arrive with delivery being moved to later date. When it arrived, the legs were broken. I refused delivery. It took the company more than a week to reply to me to reorganise delivery. When it finally arrived two weeks later, the assembly company dropped the item in hallway even though I paid for assembly. When I paid for my own handyman, there were missing bolts. The sofa is not sturdy and of average quality. The company proMised me a gift card as an apology which never materialised. Utterly pathetic service from start to finish.

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