Debenhams terrible customer service

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Debenhams www.debenhams.co.uk
★★☆☆☆
1.5
From 209 reviews
14.0% of users recommend this

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Kaileei380's review of Debenhams www.debenhams.co.uk

“Debenhams terrible customer service ”

★☆☆☆☆

written by Kaileei380 on 26/01/2020

Debenhams has seriously gone down hill. Even though I tried to deal with head office to solve a problem they are no longer interested.
Terrible customer service! There new ‘don’t care’ attitude is disappointing. I’ve shopped with them for 25 years on a weekly basis and they have lost me for £10 exchange!
What a shame! Stick to John Lewis in the future, they still value their customers.

  • £10

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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