If I could leave a zero star review I would

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Argos - www.argos.co.uk
★★☆☆☆
1.7
17.0% of users recommend this
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SandyGreen1's review of Argos - www.argos.co.uk

“If I could leave a zero star review I would”

★☆☆☆☆

written by SandyGreen1 on 29/11/2023

I ordered an item that hasn't turned up when expected. I waited an extra day, then contacted them, only to hear the vehicle broke down, so the order was delayed.

I asked them why I hadn't been informed but got no response. Then I requested that they reship the order, but apparently they cannot, as it has not been marked as delivered.

The agent then changed her story and said the item had been damaged in the breakdown, so she couldn't send the original order, so I said, "Well, its been delivered then, as it comes back to you, so kindly send a replacement."

How hard is it?

They are insisting I accept a refund and buy it again.

FUMING!!!

Why should I waste my time doing this again when the original order hasn't been received?

  • Apple iPad

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

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