Laptop lost in service, no refund given

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Argos - www.argos.co.uk
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Photomic2000's review of Argos - www.argos.co.uk

“Laptop lost in service, no refund given”

★☆☆☆☆

written by Photomic2000 on 04/04/2023

Chromebook broke down within one year warranty period in December 2022. I took it to Argos Keighley where it was bought.

Now three months is passed. The laptop cannot be found. I have a paper receipt from Argos, showing that it was left for service at Keighley Argos.

When the staff could not find it, they asked: "Are you sure it was left to service here at Keighley?" I just pointed the computer printout from themselves saying "KEIGHLEY". What was the response "Yeah but no but...I dont know". 

On top, they claimed that the charger did not have a year warranty so it seems that they are selling grey imports, as all legally imported laptops have a genuine UK charger - which do have a warranty.

Just absolutely substandard performance from Argos. My advise: never buy anything electrical from them.

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